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Cd-rw Will Not Read Data


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#1 Lady T

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Posted 09 September 2007 - 11:49 PM

I have 2 of our office computers running XP sp2 that will not read any data disks. One crashes as soon as you insert the disk. The other just shows a empty folder. I have reloaded the drive with no luck. Also installed a new burner in the one that is crashing and still the same. I did go in and look at the set up and the burners are set as master 1 and the hard drive is master 0. Both computers have no problem reading audio cds but no data cds.

Any ideas of what the problem is? Work is backing up and I don't know what to check next.

Thanks
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#2 dc3

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Posted 10 September 2007 - 09:07 AM

You can try going into the device manager and uninstall the optical drive and when you restart the computer the wizard will see it as need hardware and search for the proper drivers for the drive. It could be as simple as a corrupted driver.

By crash do you mean the screen freezes?

Are the hdd and the optical drive sharing the same IDE cable? If so then you will want the hdd in the master position with it's jumper set to master and the optical drive in the slave position with the jumper in the slave position. Ideally you would have a second IDE connector on the motherboard that you can connect the two devices separately.

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