Have you been through this article:http://support.microsoft.com/kb/822052/en-usIf you are trying the steps which include booting from the CD-Rom
In order for that to work you must first get into your BIOS and confirm that the boot order lists the CD-Rom first
To get in to the BIOS, you need to time it right. Have your monitor on (and warmed up if a crt type) while your computer is off. Then turn on the computer and when you see the black & white text on the screen you need to hit the right key to get in to the BIOS. On some computers it is the DEL key, other it is F2, on still others its F10. If you're not sure, you can check with this list:http://www.michaelstevenstech.com/bios_manufacturer.htm
If you are still getting the blue screen while trying to get into the BIOS, it means that the BIOS has already finished its startup routine before you've hit the key combo and windows has attempted to start. Try hitting the keys a little sooner in the startup phase.
Once you are in the BIOS, look for something along the lines of Boot Order, and follow onscreen help guide to move the CD-Rom to number 1 on the list.
Before saving and exiting, open the CD tray, put the disc in and close the tray.
Save & exit, the computer will reboot and (fingers crossed) read from the CD first so that you can run those steps from the help article.
Post back with any news - good luck
Edited by jhsmurray, 09 September 2007 - 05:36 AM.