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A Freind Needs Help


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#1 dazzy

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Posted 08 September 2007 - 06:15 PM

Hi ,a friend needs help ,she can get her msn messenger up ,but when she opens up internet explorer she gets a blank page ,is this down to settings ?? can any1 help here ...thanx

Moderator Edit: Moved topic to the more appropriate forum. ~ Animal

Edited by Animal, 08 September 2007 - 06:50 PM.


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#2 garmanma

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Posted 08 September 2007 - 06:37 PM

Is she able to connect to the internet? Send/receive email? If so, it sounds like a setting somewhere in the MSN appliction. does she use any other IM programs?
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#3 mommabear

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Posted 08 September 2007 - 09:00 PM

Hi ,a friend needs help ,she can get her msn messenger up ,but when she opens up internet explorer she gets a blank page ,is this down to settings ?? can any1 help here ...thanx

Moderator Edit: Moved topic to the more appropriate forum. ~ Animal


Uh, you don't say if she's tried to browse to any other sites, like in her Favorites or if she just assumes all she has is a blank page and can't do anything else.

So, if she hasn't tried any browsing to see if IE still works, then the first thing she should look at is her homepage settings in IE-Tools-Properties. Maybe her homepage got set to about:blank by mistake. She can reset it to Use Default and that'll take her to msn.com when she opens IE again. Then she can browse to a site she wants as her home page and change the setting to Use Current.




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