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#1 kimfrancis1

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Posted 08 September 2007 - 09:00 AM

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dear bleeping computers, I am going crazy, my husband used the computer and now I have these pop ups saying "windows antivirus" Windows has detected spyware infection! It is recommened etc etc, and then windows security alert saying "Warning Potential Spyware Operation Your computer is making unauthorrized copies of your system and internet files. Run full scan now to pervent any unathorised acces to your files. Click yes to download spyware remover..

On speaking with my husband he did do this and now we have so many on our desktop it is silly!! also all of them want payment before making my computer correct, as I have now lost my control panel and also Task master!!!! Even if I go and search for uninstall folders and use them they are not uninstalling.

Please help me as I have been on this computer and have done most of what you have said but I am very confused, especially when this yellow triangle with a black exclamation mark is constantly there and popping these bubbles to me every 5-10 seconds.

Many thanks

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#2 buddy215

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Posted 08 September 2007 - 10:53 AM

Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/
How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Please let us know what SAS finds.

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#3 quietman7

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Posted 08 September 2007 - 11:17 PM

If your using Win XP or 2000, please print out and follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".
(scroll down to where it says Removal Instructions)
If you have downloaded SmitfraudFix previously please delete that version and download it again as the tool is frequently updated!

Next, download RogueRemover and save to you Desktop. (This program is for Win XP, 2000, NT only)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover.
  • During the installation an icon will automatically be created on your Desktop.
  • Double-click on the RogueRemover icon to launch the program and select Check for Updates.
  • If prompted, click Download to receive the latest updates.
  • When completed, close the update window.
  • Select "Scan" and the program will walk you through the remaining steps.

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