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Computer Restarts At Random Times


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49 replies to this topic

#1 annabackwards

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Posted 08 September 2007 - 07:17 AM

OMG my coputer restarts after a few minutes of logging in.

The screen just goes black, shuts off really quickly (from the sound) and it starts to reboot again.

I've just reformatted my comp with XP thinking it would solve my problem, how wrong i was.

SO its not malware viruses etc coz i just reformatted it, havent downloaded anything except things for my normal programs, SAS, SPybot and avira a/v gave me the all clear just before this happened. ALsop not a system failure- disabled the restart on system failure option just in case and it not that.

Any ideas? I reckon its the hardware.

Please help>>>am very annoyed :thumbsup:
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#2 garmanma

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Posted 08 September 2007 - 08:17 AM

After reformatting, did you download the motherboard drivers? Either from the computer maker's site or the maker of your motherboard? Can you get to Device Manager before it reboots? If so, check for yellow exclamation points
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#3 annabackwards

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Posted 08 September 2007 - 06:40 PM

Yes, i have been bale to get to Device manager. It seems t o have restarted 10 times, but hasn't for about 20 minutes.

I have installed everything for my motherboard, along with everything else for my computer.

There also seems to be no exclamation marks at, no nothing else.

I actually managed to stay on long enough yesterday to shut down my computer, and MSI command handling or something like that needed to be ended now before shuttting (the whole end now or cancel thingy).

I have no idea if this helps but, my friend reckons it could be some virus in my RAM or something, but wouldn't that be picked up in the scans?

Edited by annabackwards, 08 September 2007 - 06:42 PM.

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#4 annabackwards

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Posted 08 September 2007 - 08:09 PM

I have just realised that my computer seems to restart a few seconds or minutes after using a web browser (normal mode)

In this case Firefox or Internet Explorer. Msn messenger seems to be fine.

Maybe my constant restarting is cause by something that the browsers have to use? It could just be a coincidence though.

Browsing the internet seems to be fine in safe mode with networking so i'm going to stick to that now so i can finish my assignment! Will tell you guys straight away if my plan fails.

Thanks for being bothered to help me :thumbsup:
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#5 Sp0nge

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Posted 08 September 2007 - 08:18 PM

I was thinking...

maybe its a heat problem.

Try stick a fan to blow into the case or take the case off, and see how long it takes to reboot.

Also might i suggest to go to the event viewer:

Right click on my computer and choose manage then switch to the event viewer.

Have a look through its logs might see why its rebooting.

Edited by Sp0nge, 08 September 2007 - 08:21 PM.


#6 annabackwards

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Posted 08 September 2007 - 08:40 PM

I will do the fan thingy when i get back, coz i'm going out for a while (friends dragging me out to get me to relax)

Anyways, went to event viewer. Security has nothing, although System and Application have quite a few exclamation marks and red crosses.

In system:
Red crosses for DCOM, Service Control Manager, Plug and Play Manager, W32Time
Yellow exclamations for disk and Print, User 32, ntfs, Dhcp

In Application:
Red crosses for: Event System, Application Hang, MSInstaller
Yellow exclamations for MSInstaller, Userenv, WinMgmt
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#7 annabackwards

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Posted 09 September 2007 - 12:30 AM

Nope, i don't think its a heat problem because touching it it is only a bit warm, and when i took the case and had the fan blow it to it, didn't make a difference whatsover. Thanks for trying though :thumbsup:

Now it restarts a few times before it even has the chance to get to the Windows loading screen. Maybe its one of the programs on my comp seeing as its fine in safe mode?

Should also note that it can't be a faulty on/off switch because i made it so that if i were to hit that it would ask me what to do (power management option)

Edited by annabackwards, 09 September 2007 - 12:36 AM.

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#8 annabackwards

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Posted 09 September 2007 - 12:46 AM

I'm beginning to suspect my google toolbar for IE

Just uninstalled it, and it hasn't restarted yet...will make sure to inform everyone if it does/doesn't restart!

In the mean time, will do my assignment whilst continuously saving!!!
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#9 Sp0nge

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Posted 09 September 2007 - 01:49 AM

Hmm..

okay...

See you on MSN

Good Luck

#10 annabackwards

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Posted 09 September 2007 - 03:07 AM

Yeah my comp just restarted :thumbsup:

Guess it wasn't google's fault then.

But i wonder what. It is obviously not the hardware- everything is fine in safe mode

Any ideas?
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#11 jhsmurray

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Posted 09 September 2007 - 03:47 AM

If you suspect software is the issue, you could selectively disable startup items in msconfig:
http://support.microsoft.com/kb/310560

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#12 annabackwards

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Posted 09 September 2007 - 05:09 AM

Wow, thanks for the tip

Never would've thought of that myself!

Will do a process of elimination...
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#13 Budapest

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Posted 09 September 2007 - 08:07 AM

Nope, i don't think its a heat problem because touching it it is only a bit warm, and when i took the case and had the fan blow it to it, didn't make a difference whatsover. Thanks for trying though :thumbsup:

It may be a heat issue. Just because the case is not hot, that does not mean that the processor is not overheating. You should clean any dust out of the case, paying particular attention to any processor heat-sinks and fans to ensure they are not choked with dust.
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#14 Danz0r

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Posted 09 September 2007 - 12:18 PM

Agreed with Budapest, it sounds like a problem I had a while back.
It was to do with one of my RAM sticks overheating due to a fault, and causing the PC to reboot within a few minutes of booting.
Very annoying problem, but i'd recommend trying to cool the system down somewhat.

Any idea what temperature your PC is running at?
If not, google "Motherboard Monitor" and try to find out.

If you're sure its nothing to do with heat, continue with what you were doing, disabling services etc one at a time.
Remember, it could be more than one thing conflicting, casuing the reboot.

Dan

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#15 Sp0nge

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Posted 09 September 2007 - 03:38 PM

Or straight after it reboots go into the BIOS and go PC health :thumbsup:




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