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Savroam.exe?


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#1 RickyC12345

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Posted 06 September 2007 - 07:51 PM

Hello.

When I turned on my computer today there was a pop up from sygate that asked whether i would allow something to access MSN thinking that it might be a virus i clicked no and than another pop up that said..
"Application Hijacking has been detected"
so i decided to click on it and it states:
The application: C:\Program Files\Symantec AntiVirus\SavRoam.exe try to launch another application: C:\Program Files\MSN Messenger\msnmsgr.exe to go to remote host messenger.hotmail.com

After that I realized I couldnt sign on MSN/IE/Firefox..

whats weird is that my Sygate firewall constantly has pop ups that states it is blocking things from accessing the internet.. (MSN/IE/Firefox) as soon as i press the IE/Firefox/MSN

I think if I were to close my firewall it would probabbly work again but than i think im also risking other viruses to get in.. any help would be greatly apreciated

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#2 annabackwards

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Posted 07 September 2007 - 12:37 AM

I had that happen to me to, except with Comodo.

SavRoam.exe seems to be a legitimate applications for Norton AntiVirus (Symantec AntiVirus) and should not be stopped. It may have been one of its scanners that was trying to connect to the internet.

The easiest way to uninstall Sygate and then reinstall is with the internet disconnected. this is because what the firewall protects you from (malware etc being sent from the internet to your comp) cannot do anything to your comp.
OR
Another way is to turn on the default Windows firewall (assuming you use WINDOWS)
You can do this by:
*Clicking start then run.
*type in firewall.cpl and click enter
*Click the box next to On (recommended) so that it is marked
You are now relatively safe from any incoming internet threats.

Note: if you use the 2nd option, and the box is already marked, that may be the problem. There should only be one firewall at a time as otherwise it may cause conflicts. If this is the case, try unmarking the box and try signing in again.

Please tell us how it goes
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#3 annabackwards

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Posted 07 September 2007 - 12:58 AM

Also, i forgot to mention this before, but please ensure that Windows firewall is turned back off after you have reinstalled Sygate
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