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Lost My Lower Case B


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#1 Altacocker

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Posted 06 September 2007 - 04:11 PM

When I try to use the lower case B it does not work, only if I use shift and upper case. It must not Be the keyboard or the upper case would not work. Short of reinstalling windows how do I fix it?? In case you are wondering, the word keyBoard I typed with a capital B and the spell checker changed it. I do not have a clue as how to fix this. TIA

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#2 garmanma

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Posted 06 September 2007 - 04:30 PM

If it's only the one key, I'd still suspect the keyboard, whether it works with shift or not. Is it possible to try another to make sure?
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#3 jhsmurray

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Posted 06 September 2007 - 04:51 PM

Try it in a small program, like notepad (with no other programs running):
Click Start, Run... and enter notepad in the textbox. Try typing b and some other letters as well.

Is this a laptop (with the keyboard built-in), or is it a PC with a removable keyboard?
If its a PC then have a look at the connector pins where the cable connects to the back of the PC. If a pin is visibly bent it could cause problems.

Another thing to look at is device manager, to see if there is some sort of hardware driver issue:
Click Start, Run... and type devmgmt.msc in the textbox. Is there anything noteworthy about the keyboard there?

One more thing is to try it in safe mode to see if there is some software conflict that is causing the problem.
Reboot the machine, tapping F8 intermittently. Use the arrow keys to select the Safe Mode option. You will receive an alertbox telling you that you are in safe mode. Click OK. Try typing in notepad again (see the instructions at the start of my post).

Let us know how it goes.

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#4 Altacocker

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Posted 06 September 2007 - 05:40 PM

It is a desktop
It works in safe mode so it is a conflict with some program. I am trying to think of something I have installed in the last couple of days But can't come up with it. I tried a different keyboard But it did the same thing. thanks for the help. I guess it is just a process of elimination from here.

#5 jhsmurray

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Posted 06 September 2007 - 05:53 PM

You might try reinstalling or rollingback the driver.
[edit] one way to do it is to uninstall the keyboard in device manager, then reboot. XP should rediscover the keyboard and reinstall the driver for it.
btw I am assuming this keyboard is PS2 (old style circular connector), not USB.

Edited by jhsmurray, 06 September 2007 - 05:58 PM.


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#6 Altacocker

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Posted 06 September 2007 - 07:08 PM

PS2 is correct. Did the Device Manager thing and no change.

#7 Altacocker

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Posted 06 September 2007 - 07:29 PM

I found the culprit. It was Miro a video player. I had downloaded an update and that was it. I uninstalled it and have my b back. Thanks for your time and effort. Without the safe mode tip I would never have found the solution.

#8 MattV

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Posted 06 September 2007 - 07:45 PM

That was quite strange, eh?

Helpful hint for everyone. Before installing new software, create a restore point. It only takes a few seconds, and is insurance against weird kinds of things that may happen when you install new stuff.

I create restore points regularly, and they've saved me from myself more than once. :thumbsup:




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