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Phillips Dvd+rw Dvd8100 Stopped Working

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#1 grease371


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Posted 06 September 2007 - 02:52 PM

My Phillips DVD+RW DVD8100 in my Dell Dimension 8100 has stopped working. I have uninstalled and reinstalled the driver which didn't help. It will not play CDs or DVDs, nor copy any media. I looked at the posting of drivers on the forum but couldn't understand which one, if any would help. Any ideas as to what I should do next? The machine is out of warrenty so I don't want to call Dell help.

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#2 oldf@rt


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Posted 06 September 2007 - 03:08 PM

The first thing to do is to see if you can boot the computer from this dvd. If you have your dell Operating system cd, put it in your dvd drive. Restart the computer. Start tapping the {F12} key. You should get a menu. Scroll up or down using the arrow keys, highlighting the optical drive boot option. Tap the enter key. If the dvd drive is ok you should see the message: Press any key to boot from cd (I may not have the exact wording). If you get this message tap the spacebar. You can then exit with the {F3} key. If you don't get the message or the dvd just spins and then starts from the hard drive, your DVD drive is toast.
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