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HiJack This Log


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#1 fishinmom

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Posted 05 February 2005 - 09:45 PM

Hi
I'm hoping you can help - I'm having a problem getting rid of this SearchUpgrader thing! I'm running adaware SE, spybot, & spyblaster. the last two I've just installed recently and had the SearchUpgrader problem previous to their installation. I've disabled the searchupgrader by running msconfig and have tried removing it from my computer but it keeps returning and of course I get an error message when I start up my computer because I've disabled it from the startup menu but it's still trying to load on my computer. My computer has been running extremely slow and has been freezing up ever since I've gotten this thing - can someone please help me remove it and any other problems you might see in my HiJack This log? Please keep in mind that I'm not exactly computer literate so I'll need step by step instructions - LOL! Thanks for any help you can give me:

HiJack This Log:
Logfile of HijackThis v1.99.0
Scan saved at 9:28:35 PM, on 2/5/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PROFESSIONAL\AD-WATCH.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\AMTELECOM COMMUNICATIONS\SPEED @AMTELECOM\APP\ENTERNET.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R3 - Default URLSearchHook is missing
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: IncrediFindBHO Class - {0199DF25-9820-4bd5-9FEE-5A765AB4371E} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [NvColorInit] RUNDLL32.EXE NVQTWK.DLL,NvColorInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AWMON] "C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PROFESSIONAL\AD-WATCH.EXE"
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKCU\..\Run: [ares] "C:\PROGRAM FILES\ARES\ARES.EXE" -h
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/300c474e79d74e...ip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by104fd.bay104.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {217234FC-041F-4F27-84AB-8329440C4DED} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/...ropper1_4ca.cab

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#2 SirJon

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Posted 05 February 2005 - 11:57 PM

Hello fishinmom and Welcome! :thumbsup:
Sorry you're having malware trouble.

Please enable all hidden files and folders in Windows. For instructions click here

Please temporarily disable your Spybot TeaTimer program.
For instructions click here

Go to Start, Settings, Contol Panel, Add/Remove Programs and uninstall KeenValue or PowerSearch (If found)

Download and install CCleaner here.
Please do not run the CCleaner utility yet.

Please reboot into Safe Mode. For instructions click here

From Safe Mode, please close ALL open windows AND browsers, open HijackThis and put checks next to all the following, then click "Fix Checked":

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: IncrediFindBHO Class - {0199DF25-9820-4bd5-9FEE-5A765AB4371E} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe


From Safe Mode, please delete the following files and/or folders:
Go to Start, Search, For Files or Folders, and type in each file or folder name.

C:\Program Files\Common files\SearchUpgrader <----Delete this folder

From Safe Mode, open CCleaner, click on Options, Settings, uncheck the box "Only delete files in Windows Temp folders older than 48 hours", click OK. Using the default settings, click Run Cleaner and let it scan for all files and folders. (You'll see the results in the large Progress window.) Click Exit. Now all the temp files and folders are clean, even your index.dat files are gone.

Now, reboot to Normal mode (Windows) and post a new HJT log in this thread for further review.

Edited by SirJon, 05 February 2005 - 11:59 PM.


#3 fishinmom

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Posted 06 February 2005 - 12:51 AM

Ok - it looks like the search upgrader thing is finally gone! Yipee! Thank you very much for your help. My new HJT log file is below - please let me know if you see any other potential problems.

Thanks

Logfile of HijackThis v1.99.0
Scan saved at 12:45:44 AM, on 2/6/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PROFESSIONAL\AD-WATCH.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\AMTELECOM COMMUNICATIONS\SPEED @AMTELECOM\APP\ENTERNET.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [NvColorInit] RUNDLL32.EXE NVQTWK.DLL,NvColorInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AWMON] "C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PROFESSIONAL\AD-WATCH.EXE"
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKCU\..\Run: [ares] "C:\PROGRAM FILES\ARES\ARES.EXE" -h
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR3.DLL/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/300c474e79d74e...ip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by104fd.bay104.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {217234FC-041F-4F27-84AB-8329440C4DED} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/...ropper1_4ca.cab

#4 fishinmom

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Posted 06 February 2005 - 12:53 AM

Dang! I spoke to soon! I still see the stupid "SearchUpgrader" in my Hijack this log - ugh!

#5 SirJon

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Posted 06 February 2005 - 10:32 AM

PLEASE FOLLOW THESE INSTRUCTIONS SLOWLY AND CAREFULLY. :thumbsup:

Download the eScan Antivirus Toolkit here. Save it to your desktop. Don't run it yet, the signature files have to be updated first.
Updating the eScan Antivirus Toolkit with the latest files:

1.) Double-click on the mwav.exe file saved to the desktop; it will extract the program files to new folder called Kaspersky at the root of the C:\drive in Windows, C:\Kaspersky.

2.) Double-click on My Computer, double-click on the Hard Drive (usually the C:\drive), find and double-click on the Kaspersky folder.

3.) Inside the Kaspersky folder, find and double-click on the kavupd.exe file. This will open the command prompt (DOS screen) and update the program with all the latest signature files. By default, the update process creates a folder on the root of the C:\drive called Downloads. After the update is complete, copy and paste these new updated signature files from the C:\Downloads folder to the C:\Kaspersky folder where eScan originally extracted the antivirus program files.

Please do not run a scan with the eScan Antivirus Toolkit utility yet.

Please reboot into Safe Mode. For instructions click here

From Safe Mode, please close ALL open windows AND browsers, open HijackThis and put checks next to all the following, then click "Fix Checked":

O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe

From Safe Mode, please delete the following files and/or folders:
Go to Start, Search, For Files or Folders, and type in each file or folder name.

PLEASE MAKE SURE THIS FOLDER IS GONE.
C:\Program Files\Common files\SearchUpgrader <----Delete this folder.

From Safe Mode, run the eScan Antivirus Toolkit. Please follow these instructions:

Configuring the eScan Antivirus Toolkit:
1.) To run the eScan Antivirus Toolkit program, look for a file called mwavscan.com inside the C:\Kaspersky folder.

2.) Double-click on the mwavscan.com file; this will open the eScan program.

3.) With the eScan interface on your desktop, make sure that the boxes under Scan Option, Memory, Registry, Startup Folders, System Folders, Services, are checked.

4.) Check the Drive box, this will create a another Drive box below it, check this second Drive box as well, now a large window across from the second Drive box appears. In this window use the drop-down arrow and choose the drive letter of your hard drive, usually C:\.

5.) Below these boxes, make sure the box Scan All Files is checked, not Program Files.

6.) Click the Scan Clean (or Scan) button and let the utility run until it completes a thorough scan of your hard drive. When the scan has finished it will read Scan Completed. By default, eScan deletes any malware it finds; there is no further action needed from the user.

From Safe Mode, run the Ad-Aware SE program again that you downloaded and configured earlier. Let it scan the hard drive and delete all entries it finds. Run this program twice from Safe Mode.

Now, reboot to Normal mode (Windows) and post a new HJT log in this thread for further review.

Edited by SirJon, 06 February 2005 - 12:32 PM.





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