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Firewall Problem


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#1 sangebom

sangebom

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Posted 05 February 2005 - 06:55 PM

I have had this computer for several years and now all of a sudden I have trouble with invalid Certificate Authorities popping up everywhere. They aren't so bad, but I'm having to download them at just about every site I go to. I am dealing with that. But what's led me to this forum: I have CallWave on my computer and it's been running just fine. Changed my phone company, gave them the forwarding numbers....CallWave won't work. I went through all of the testing and came up with this conclusion.......CallWave is not getting logged on to the 'net because my "Internet Service Provider's (ISP) firewall or your personal firewall is blocking packets to/from CallWave's server." That is the ONLY solution CallWave gave me. Okay....so the question is....how do I reconfigure my firewall if I didn't know I had one? I read somewhere else that if I had a firewall, it would show up in the lower right hand corner of my computer. There is nothing like that there.

I'm operating on Windows 98. I have Alluria Antispyware Software and VCOM Fix-It 5 Utilities (Antivirus) on my computer. Can someone help me figure out this problem? I basically need to know if there is some way to find out if there is firewall running that isn't obvious.

Much Thanks-Vicky

Edited by sangebom, 05 February 2005 - 09:51 PM.


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#2 Grinler

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    Lawrence Abrams


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Posted 10 February 2005 - 10:34 AM

98 does not havea built in firewall. So you would have had to installed one.

Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.

Download HijackThis from:

HijackThis Download Site

Save this file into the directory you made previously and then run the program named hijackthis.exe. When the program opens click on the Config button, then click on the Misc Tools button, and click on the Check for update online button. When it completes checking/applying updates press the back button.

Now click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a reply to this post here and right click in message area and select paste to paste the log into the post.

Someone will reply to you after reading this post. DO NOT fix any entries unless you understand what you are doing.

To see a tutorial with screenshots on using HijackThis you can click on the link below:

How to use HijackThis to remove Browser Hijackers, Malware, & Spyware




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