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God Please Help Me


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#1 jac4123

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Posted 04 September 2007 - 08:07 PM

first, this was my daughters computer at college, for one year.......here is what i have identified so far as problems through spybot, and error messages.....

ntdll.dll - this error message comes up when closing any window down or open another
----------------------------------------------------------------------------------------------------------------------------------
under spybot the following were identified

hotbar
errorsafe
smifraud-c
casalemeida
doubleclick
fastclick
tascsauras
zedo
----------------------------------------------------------------------------------------------------------------------------------------

one last issue, every time ie 7 opens, an error message comes up saying it can't connect even though all connections are working fine. i have to click behind the address line and then hit enter for my home page to come up

GOD HELP ME.....I AM NOT A COMPUTER KNOWLAGEABLE PERSON HERE

Moderator Edit: Moved topic to the more appropriate forum. ~ Animal

Edited by Animal, 04 September 2007 - 08:28 PM.


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#2 jac4123

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Posted 04 September 2007 - 08:22 PM

one more thing..............i have this user and password protected..................when i try to boot in safe mood it gets hung up when attempting to enter in user password........

i really am at my wits end with this.......

#3 quietman7

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Posted 05 September 2007 - 11:37 AM

Did Spybot remove what if found? Whether it did or did not, I recommend that you download and scan with SUPERAntiSpyware Free as well.

Can you provide the complete error message in regards to ntdll.dll?
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