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Kaspersky Anti-virus 6.0 Trial Off My Computer


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#1 Arbriel

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Posted 01 September 2007 - 07:06 PM

HI,
I try to keep everything off my desktop that my husband--who can't stop clicking on stuff he doesn't understand without asking me--can get into trouble with. Somehow, he turned off our virus protection, or the pop up did, and downloaded a virus protection program trial called Kaspersky. I don't need it, it has messed up my Macafee & when I try to repair it, Kaspersky comes up as the reason it won't repair. Also, it sits on my Add-remove list like something that won't flush..... I try to remove it and it makes my computer freeze slightly, just enough that I have to remove it via Windows Task Manager & there it stays.
Also, whatever he did also makes all the changes I make to try and remove taskbar icons not work, everything stays the way it was after I reboot.
Trouble is, I run my business from this thing & he has messed it up. Can you all help me?
Thanks, Arbriel

Edited by Arbriel, 01 September 2007 - 07:09 PM.


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#2 Orange Blossom

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Posted 02 September 2007 - 04:26 PM

In a situation like this, the first thing I would try is system restore. I would select a date and time just prior to the installation of the trial software. Any program updates or other new programs installed since then would have to be redone. Documents would be unchanged.

Hope this helps,

Orange Blossom :thumbsup:
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Orange Blossom

An ounce of prevention is worth a pound of cure

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