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Google.com Won't Load; Help?


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7 replies to this topic

#1 Lanimilbus

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Posted 31 August 2007 - 07:25 PM

A while ago I downloaded a .zip file which turned out to be a virus. The virus opened all sorts of pop-ups on my computer constantly, made it freeze all the time and reset all of my personal internet settings. It took a while, but eventually after using SpySweeper, Norton Anti-Virus, Adaware, HijackThis and several other anti-virus programs, I got rid of it and all the symptoms went away. But there's still one thing that I've never been able to fix ever since I got that virus; I can't use Google. The computer I use is a laptop, and no matter what wireless signal I use, it will never load. Every other website will work fine, but the second I type in google.com it just comes up with a message saying "Unable to connect. Firefox can't establish a connection to the server at www.google.com." in Firefox and "The page cannot be displayed" in Internet Explorer. Something I did find that worked was putting in "http://66.249.93.104/" in the address bar; someone had posted that on another forum, and when I use it I'm able to use Google, but still unable to do things like log in to my google account.
So, what can I do to be able to use google.com again on this computer?
Thanks in advance for any help,
-Alec

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#2 Lanimilbus

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Posted 17 September 2007 - 03:51 PM

I'm still having this problem; can anyone offer any help?

#3 ruby1

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Posted 17 September 2007 - 04:07 PM

will this link load for you? http://www.google.co.uk


you are aware that HJT is a diagnostic tool and not an antivirus tool as such ?

try running each of these on full deep scans


superantispyware

asquared
spybot



on line scan from


trend

ALL of these tool are free ; see if they throw up anything :thumbsup:

#4 jhsmurray

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Posted 17 September 2007 - 06:01 PM

Its possible that your hosts file has been affected. Have a look at it and post back the contents - you can ignore any lines that begin with the # symbol.

Acer Aspire 5732z
OS: Windows 7 Ultimate
Processor: Intel Pentium III Xeon, 2200 MHz
RAM: 3 GB
Display: Mobile Intel GMA 4500M

#5 ruby1

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Posted 30 September 2007 - 04:15 AM

did any of this information help to solve this for you?

#6 jhsmurray

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Posted 30 September 2007 - 04:32 AM

A while ago I downloaded a .zip file which turned out to be a virus.

Do you recall what the virus was? Maybe that will help track down the problem.

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#7 TMacK

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Posted 30 September 2007 - 12:31 PM

See if there is anything in this Micro$oft Article that helps: Page Cannot be Displayed.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#8 bipin pai

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Posted 07 November 2007 - 08:48 PM

Do you have Zone Alarm? I had the same problem where Internet Explorer was loading fine but neither Mozilla Firefox nor Netscape Navigator were opening. I used to get a message saying "Unable to connect". After I uninstalled Zone Alarm, it worked. Now Internet Explorer, Firefox, and Netscape all open up just fine. Good Luck!




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