Hi, on a 5 to 6 year old HP Pavilion 520 c desktop computer running 2 accounts using XP. On one of the accounts Window Media Player will not work. It works on the other account. I was getting an error stating: An internal error has occurred.
I tried to deinstall the media player and it went back to media 10 from 11. Still not working. I went into regedit and did a search for windows media player and deleted the one spot it found it but still no good. I tried to reinstall windows media version 11 and no luck.
For some reason on this account if you go to Start Search it comes up but blank where you would search. Not sure if it means anything but the volume on screen used to be green and now it shows up as white.
The other account works fine it all ways. Not sure what to try next,