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Blue Screen


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#1 lesrom

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Posted 31 August 2007 - 05:04 AM

Dell have been unable to fix problem. I have taken out printer and tv tuner boards but problem persists. Previously restored system to starting point.

Nothing helps.

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#2 usasma

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Posted 31 August 2007 - 05:16 AM

We'll need a bit more information about the error in order to help. Try reading these links, and post back the results of any analysis that you may do (from the 3rd link):

http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
http://www.bleepingcomputer.com/forums/top...tml#entry409491
http://forums.majorgeeks.com/showthread.php?t=35246
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 RandomUser

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Posted 31 August 2007 - 10:54 PM

Often, but not always, do BSOD's** refer to virii or hardware issues. The error you posted above is somewhat generic in nature and according to Microsoft refers to either bad memory, and a disfunctional driver. Please see the web address below for help with this issue.


Further, Dell's attempts at assistance while pertinent, may not be complete. There are some further steps that a tech could perform in person to determine the cause of the issue. One thing you may want to do is make certain the Bootlogging is enabled. This can help you provide more information here or to a Live Tech that may be able to assist you further.

Follow these steps to ensure bootlogging is enabled:

Step 1) Left Click [Start]; Right Click [My Computer]; Then Left click [Properties]; and click the [advanced tab]

Under {Startup and Recovery} section Left Click [Settings] Make sure all boxes are checked.
Also, From the Drop Down Menu, please choose Kernel Memory Dump or the more useful; Full Memory Dump


Notice the directory to save the File in starts with %SystemRoot% I don't remember exactly, but I belive this
to be the Windows Folder as the %SystemDrive% would be the Partition upon which Windows is installed.

Step 2) Also Left Click [Error Reporting] and make sure that you have enabled error reporting for the Windows Operating
System and for Programs.

The first step ensures that the computer will dump all perinent information to a small file for Diagnostic Purposes. After reading that file you may be able to determine the cause of the BSOD's. Some prefer to start with the MiniDump which is much smaller.

The Second step causes Windows to Write Operating and Program errors to the Error log file in Control Panel: Aministrative Tools; Event Viewer. That allows you to review system or program errors.

If you're Not Able to get into Windows in normal Boot Mode, Try tapping F8 and choosing Safe Mode to perform these Steps.
I also believe that on of the Safe Mode Options is Selecting Enable Boot Logging which will provide the same results.

When the BSOD Happens again, read the error file and search the internet and report back here with further issues.


Also See MS KB 293077

http://support.microsoft.com/kb/293077


BSOD** Blue Screen Of Death




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