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Another Frozen Computer...

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#1 callaghan


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Posted 29 August 2007 - 01:02 PM

hi guys. you helped me out before, and was wondering if you could do so again. here is the short version...

ok...i have a HP laptop, it has the amd processor in it. it has worked great for 3 years so far. i do frequent cleanings, and defrags...as per what this board recommends. so the other night i was browsing my usualy locations, wera.com, and jenningsgp.com when all of a sudden my computer froze. the mouse still worked, but it took about 15 seconds to complete any action. i would click on the close window "x" in the top right of a windows box, and it would take 15 seconds to close the box, and even then it would do it in stages...like the screen would turn white, and then the desktop would display with no programs showing, just the picture. and finally, the programs would pop back up. just about everything is useless, because i waited for over half an hour just to get firefox to open my home page, and even then, it just opened up, and the home page never loaded. i did get the windows mgr to tell me that wuauclt.exe is using 99% of the CPU, and that leaves nothing for anything else. also, my computer had just downloaded a windows update, but i didnt think i installed it, because it never asked me to do anything, it just started by itself, and then disappeared. it also never told me that it was finished installing or even if it had downloaded. i do have the hijack this program, and some adware and antivirus (like av something, aviro maybe...) the icon looks like an umbrella...anyways, any help would be appreciated!!! thanks.

edit. i have to do this from work, on my lunch break, so i wont be able to respond until friday afternoon, unless i hit the library.

Edited by callaghan, 29 August 2007 - 01:03 PM.

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#2 garmanma


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Posted 29 August 2007 - 05:19 PM

Depending on where wuauclt.exe is located, determines whether it's malicious or not
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why won't my laptop work?

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