Feel free to post what steps you have already taken to resolve the issue.
Have you tried running the OE executable directly, instead of using a shortcut? (sorry I dont have OE, so I'm not sure where it would be on your machine)
Have you done a full malware scan with updated definitions?
(Firstly, its always a good idea to create a general backup before doing this type of thing)
If you are still running into problems even when running the executable directly, you might want to take the following steps:
- backup OE data
- uninstall OE
- reinstall OE
- restore OE data
Here are the two official MS articles on this:http://support.microsoft.com/kb/270670
("How to back up and to restore Outlook Express data")http://support.microsoft.com/kb/263837
("How to manually remove and reinstall Outlook Express")
Edited by jhsmurray, 29 August 2007 - 04:11 AM.