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Desktop Display Options Locked Out


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#1 Kevin Goodman

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Posted 28 August 2007 - 11:42 AM

Hello,

I have come across a new problem and I am having trouble locating any specific information on fixing it. There is a series of problems. The first was a red circle with a white X in the middle advertising Anti-Spyware. Cleaned that up with Super Anti Spyware. When this problem started, the background was changed to solid black with a red warning box in the bottom right that had a message about the computer being infected, need anti...etc, etc. Fixed that with a SmitFraud registry merger. The remaining problems are that I cannot change my display options to anything but solid colors. The menu of windows backgrounds is locked out and will not respond to anything. The other issue is an error message on startup that says "cli.exe - Application Error" Then there is a big red cirlce with a white 'X' in it, next to which appears "The application failed to initialize properly (0xc000007b). Click on OK to terminate the application." I have been searching for hours to find a solution. I'm sure I'll find some help here.

Thanks,
Kevin

I am operating Windows XP Media Center Edition SP2

Edited by Kevin Goodman, 28 August 2007 - 11:44 AM.


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#2 quietman7

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Posted 28 August 2007 - 12:00 PM

Fixed that with a SmitFraud registry merger

What exactly is that?

Did you mean to say you were using the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob"? If not, then you should follow the instructions provided there.

If you did, see if this helps:

Go to Start > Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab and under "Web Pages", you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button.
[*]Click "Ok" then "Apply" and "Ok".
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#3 Kevin Goodman

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Posted 28 August 2007 - 01:08 PM

SmitFraud Registry merger refers to a Smitfraud.reg download from another tech forum that helped me get rid of the black screen and red box. This is the link: http://www.daniweb.com/forums/showthread.php?t=38916.

I tried to use the customize desktop you mentioned. When I click customize desktop there is no button or option for "Web". Only a General Tab with Desktop Icons and Desktop Cleanup categories.

#4 quietman7

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Posted 28 August 2007 - 01:27 PM

Did you advise the person who is already assisting you with your hijackthis log at that forum about this issue?

You should refrain from asking for help from others while you are being instructed by someone helping you with a hijackthis log elsewhere. Any modifications you make can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the Helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

To avoid confusing, I am closing this topic. If you still need assistance after your log has been reviewed and you have been cleared, please start a new topic. If you have any questions please PM me or another moderator and we will re-open this topic.

Thanks for your cooperation.
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