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I Have A Trojan Virus, And Internet Explorer Is Not Working....


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#1 hayley319

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Posted 28 August 2007 - 03:56 AM

hey!

My laptop has windows vista and evey time is start it up it say:

windows explorer has stopped working

Then goes onto:

Windows explorer is restarting



I read the other post about this topic, but every time is try and press F8 repeatly nothing seems to happen, i have disable google add ons.

My norton internet sercurity doesnt pick up anything.

I can get onto the internet, and use it, just have to put up with the "windows explorer has stopped working" box.


I cant get onto My documents or My computer or anything.



when i go onto the internet a page pops up saying that i have a spybot@mxttrojan virus, and gives me things to downlaod, so i click run, but nothing happens, and my internet sercurity is stopping free scans from happening.

I donr know what else to try. I have tryed downloading anti virus/malware but i cant get to it on my laptop.




Any other suggestions would be a great help..


thanks

hayley


Moved from the Vista Forum. ~acklan~

Edited by acklan, 28 August 2007 - 05:23 AM.


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#2 buddy215

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Posted 28 August 2007 - 06:29 AM

If you have Vista, DO NOT use the Smitfraudfix tool. Super Antispyware has had success removing the malware you have.
Use the Smitfraudfix tool in the link below. Read the instructions carefully.
http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

Followup with the programs below to remove malware that accompanies the Smitfraud malware.
Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

Please let us know the results.

Edited by buddy215, 28 August 2007 - 06:32 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
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#3 quietman7

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Posted 28 August 2007 - 10:48 AM

Download RogueRemover and save to you Desktop. (compatible with Windows 2000, NT, XP, Vista)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover.
  • During the installation an icon will automatically be created on your Desktop.
  • Double-click on the RogueRemover icon to launch the program and select Check for Updates.
  • If prompted, click Download to receive the latest updates.
  • When completed, close the update window.
  • Select "Scan" and the program will walk you through the remaining steps.

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