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Trojan-spy.win32@mx


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#1 iman312

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Posted 27 August 2007 - 01:48 PM

A balloon keeps popping up telling me to go this site to download spyware remover. Also when I go on the internet, the home page is all about buying spyware and in the address line it says about.com
The balloon says "system alert"
Here is Hijack This log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:54 AM, on 8/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_03\bin\jucheck.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5DDE5591-A8AB-4897-93EF-1E4E943F85A7} - C:\Program Files\Video ActiveX Access\iesplg.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Protection Bar - {F06E2ABE-3A50-4079-BE25-FC100D9EAA25} - C:\Program Files\Video ActiveX Access\iesbpl.dll (file missing)
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Video ActiveX Access\iesmn.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - https://eagent.farmersinsurance.com/PLA/eAg...ctiveX/smsx.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1162839867312
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1163184531968
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jin...indows-i586.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {DF261D07-7E99-11D4-B2C7-009027A1F18A} (DDI Print Control Class v2.1 [ENU]) - http://mobius.farmersinsurance.com/Agent/c...nt/iejpwenu.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O22 - SharedTaskScheduler: amaretti - {2fdde73c-273e-4e55-84dc-455de06e4866} - C:\WINDOWS\system32\zdwii.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 8877 bytes
Thanks for any help you can give me.
Norm

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#2 esdog

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Posted 28 August 2007 - 04:48 AM

Hi iman312 ,

Welcome to BleepingComputer,

I am currently reviewing your log. Please note that whilst I am still in training all of my fixes will be approved by one of our expeienced teachers. I will reply soon as possible.

To get Email notification of when I reply please do the following.
Please choose "Options" located near the top right of this thread.
Select "Track This Topic" and then "Immediate Email Notification"

Thanks,
Erik
Some mornings I wake up grumpy, on others I let her sleep in.

#3 esdog

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Posted 28 August 2007 - 02:46 PM

Hi iman312,

Lets have a closer look at what we are dealing with here.


1. Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 2 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u2...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.

2. Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm


Please post back here with the Smitfraudfix log and a new HijackThis log.
Some mornings I wake up grumpy, on others I let her sleep in.

#4 iman312

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Posted 29 August 2007 - 06:12 PM

Hi Erik,
Here is the SmitfraudFix and the HijackThis log.
Thanks for helping
Norm

Attached Files



#5 esdog

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Posted 30 August 2007 - 03:09 PM

Hi iman312, :thumbsup:

For future reference could you use the "addreply" button and copy/paste the reports in your post. This makes it easier for me and anyone else following the topic to read.

Please do the following: You may want to copy these instructions to Notepad or print them as when you are in Safe Mode during this fix you will not be able to access the internet to read this.


1. Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new HijackThis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.


2. Please download Combofix to your desktop.
Doubleclick combo.exe to launch the application.
Follow the prompts that will be displayed on the screen.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished, it should produce a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.

3. In summary please post back here with the Smitfraudfix log, the ComboFix log and a new HijackThis log.
Some mornings I wake up grumpy, on others I let her sleep in.

#6 iman312

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Posted 31 August 2007 - 02:12 PM

Hi Eri,k,
The problem has gone away. I think after I ran SmitfraudFix, it was gone.
Knowing that, do you still think I should follow your last instructions, or should I leave well enough alone?
Thanks,
Norm

#7 esdog

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Posted 01 September 2007 - 01:47 AM

Hi Norm,

Yes I think you should continue, your log is still showing signs of infection and the steps I have asked you to do should fix this up.

Regards

Erik
Some mornings I wake up grumpy, on others I let her sleep in.

#8 iman312

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Posted 01 September 2007 - 05:53 PM

Hi Erik,
Here are the logs.
SmitFraudFix v2.217

Scan done at 15:35:11.15, Sat 09/01/2007
Run from C:\Documents and Settings\Norm\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts


127.0.0.1 localhost

Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files

C:\DOCUME~1\Norm\FAVORI~1\Online Security Test.url Deleted

DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{E2E6D6A5-7CB4-4233-8290-CAA35080F9C8}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{E2E6D6A5-7CB4-4233-8290-CAA35080F9C8}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{E2E6D6A5-7CB4-4233-8290-CAA35080F9C8}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End



ComboFix 07-08-30.3 - "Norm" 2007-09-01 15:42:15.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.631 [GMT -7:00]


((((((((((((((((((((((((( Files Created from 2007-08-01 to 2007-09-01 )))))))))))))))))))))))))))))))


2007-09-01 15:41 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-08-31 14:59 21,504 --a--c--- C:\WINDOWS\system32\dllcache\hidserv.dll
2007-08-31 14:59 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2007-08-31 14:59 14,848 --a--c--- C:\WINDOWS\system32\dllcache\kbdhid.sys
2007-08-31 14:59 14,848 --a------ C:\WINDOWS\system32\drivers\kbdhid.sys
2007-08-31 14:59 12,160 --a--c--- C:\WINDOWS\system32\dllcache\mouhid.sys
2007-08-31 14:59 12,160 --a------ C:\WINDOWS\system32\drivers\mouhid.sys
2007-08-31 14:58 9,600 --a--c--- C:\WINDOWS\system32\dllcache\hidusb.sys
2007-08-31 14:58 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2007-08-29 16:04 2,538 --a------ C:\WINDOWS\system32\tmp.reg
2007-08-27 11:38 <DIR> d-------- C:\Program Files\Trend Micro
2007-08-26 19:23 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2007-08-26 18:44 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2007-08-26 17:53 <DIR> d-------- C:\Program Files\Lavasoft
2007-08-26 17:53 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Lavasoft
2007-08-26 17:52 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-09-01 15:40 --------- d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-09-01 15:11 --------- d-------- C:\Program Files\Common Files\Symantec Shared
2007-08-27 09:53 --------- d-------- C:\Program Files\Norton Internet Security
2007-08-27 09:50 --------- d-------- C:\Program Files\Google
2007-08-26 17:56 9344 --a------ C:\WINDOWS\system32\drivers\NSDriver.sys
2007-08-26 17:56 8320 --a------ C:\WINDOWS\system32\drivers\AWRTRD.sys
2007-07-30 19:19 92504 --a------ C:\WINDOWS\system32\cdm.dll
2007-07-30 19:19 549720 --a------ C:\WINDOWS\system32\wuapi.dll
2007-07-30 19:19 53080 --a------ C:\WINDOWS\system32\wuauclt.exe
2007-07-30 19:19 43352 --a------ C:\WINDOWS\system32\wups2.dll
2007-07-30 19:19 325976 --a------ C:\WINDOWS\system32\wucltui.dll
2007-07-30 19:19 271224 --a------ C:\WINDOWS\system32\mucltui.dll
2007-07-30 19:19 207736 --a------ C:\WINDOWS\system32\muweb.dll
2007-07-30 19:19 203096 --a------ C:\WINDOWS\system32\wuweb.dll
2007-07-30 19:19 1712984 --a------ C:\WINDOWS\system32\wuaueng.dll
2007-07-30 19:18 33624 --a------ C:\WINDOWS\system32\wups.dll
2007-06-25 23:08 1104896 --a------ C:\WINDOWS\system32\msxml3.dll
2007-06-19 06:31 282112 --a------ C:\WINDOWS\system32\gdi32.dll
2007-06-13 03:23 1033216 --a------ C:\WINDOWS\explorer.exe


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{F06E2ABE-3A50-4079-BE25-FC100D9EAA25}"= C:\Program Files\Video ActiveX Access\iesbpl.dll [ ]

[HKEY_CLASSES_ROOT\CLSID\{F06E2ABE-3A50-4079-BE25-FC100D9EAA25}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-12 00:12]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 22:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 18:22]
"tgcmd"="C:\Program Files\Support.com\bin\tgcmd.exe" [2005-11-19 00:33]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [2002-02-04 22:32]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 04:00]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 17:45]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-25 16:37]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^InterVideo WinCinema Manager.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\InterVideo WinCinema Manager.lnk
backup=C:\WINDOWS\pss\InterVideo WinCinema Manager.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelAudioStudio]
"C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
C:\WINDOWS\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
sttray.exe

S3 NAL;Nal Service ;\??\C:\WINDOWS\system32\Drivers\iqvw32.sys

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST

Contents of the 'Scheduled Tasks' folder
2007-08-03 17:03:05 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Norm.job - C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe

**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-01 15:43:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-09-01 15:43:48
C:\ComboFix-quarantined-files.txt ... 2007-09-01 15:43

--- E O F ---


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:48:36 PM, on 9/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Protection Bar - {F06E2ABE-3A50-4079-BE25-FC100D9EAA25} - C:\Program Files\Video ActiveX Access\iesbpl.dll (file missing)
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - https://eagent.farmersinsurance.com/PLA/eAg...ctiveX/smsx.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1162839867312
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1163184531968
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {DF261D07-7E99-11D4-B2C7-009027A1F18A} (DDI Print Control Class v2.1 [ENU]) - http://mobius.farmersinsurance.com/Agent/c...nt/iejpwenu.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 7630 bytes


Once again, thank you for your time and knowledge.
Norm

#9 esdog

esdog

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  • Gender:Male
  • Location:Sydney Australia
  • Local time:01:28 AM

Posted 02 September 2007 - 02:08 PM

Hi Norm,

Please do the following steps.

1. Please open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present)

O3 - Toolbar: Protection Bar - {F06E2ABE-3A50-4079-BE25-FC100D9EAA25} - C:\Program Files\Video ActiveX Access\iesbpl.dll (file missing)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab


Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.


2. Please download DrWeb-CureIt & save it to your desktop. DO NOT perform a scan yet.


Please reboot your computer into Safe Mode


3. Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete the following file in Bold (if present):

C:\Program Files\Video ActiveX Access


4. Scan with DrWeb-CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program. An "Express Scan of your PC" notice will appear.
  • Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan tab" and UNcheck "Heuristic analysis"
  • Back at the main window, click "Select drives" (a red dot will show which drives have been chosen)
  • Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
  • When done, a message will be displayed at the bottom advising if any viruses were found.
  • Click "Yes to all" if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
    (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
  • Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
5. Doubleclick combo.exe to launch the application.
Follow the prompts that will be displayed on the screen.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished, it should produce a log, combofix.txt.
Post this log in your next reply.


6. Please post back here with the Dr.Web Cureit report, the Combofix log and a new HijackThis log. Could you also let me know how your computer is running now.
Some mornings I wake up grumpy, on others I let her sleep in.

#10 iman312

iman312
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  • Local time:10:28 AM

Posted 03 September 2007 - 03:59 PM

Hi Erik,
Here are the logs you requested. The computer seems to be running fine.
Thank you very much for all your help.
Norm

Process.exe;C:\Documents and Settings\Norm\Desktop\SmitfraudFix;Tool.Prockill;Incurable.Deleted.;
restart.exe;C:\Documents and Settings\Norm\Desktop\SmitfraudFix;Tool.ShutDown.11;Incurable.Deleted.;
backup-20070903-124659-424.dll;C:\Program Files\Trend Micro\HijackThis\backups;Program.PopcapLoader;Incurable.Deleted.;


ComboFix 07-08-30.3 - "Norm" 2007-09-03 13:43:18.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.550 [GMT -7:00]


((((((((((((((((((((((((( Files Created from 2007-08-03 to 2007-09-03 )))))))))))))))))))))))))))))))


2007-09-03 13:08 <DIR> d-------- C:\DOCUME~1\Norm\DoctorWeb
2007-09-01 15:41 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-08-31 14:59 21,504 --a--c--- C:\WINDOWS\system32\dllcache\hidserv.dll
2007-08-31 14:59 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2007-08-31 14:59 14,848 --a--c--- C:\WINDOWS\system32\dllcache\kbdhid.sys
2007-08-31 14:59 14,848 --a------ C:\WINDOWS\system32\drivers\kbdhid.sys
2007-08-31 14:59 12,160 --a--c--- C:\WINDOWS\system32\dllcache\mouhid.sys
2007-08-31 14:59 12,160 --a------ C:\WINDOWS\system32\drivers\mouhid.sys
2007-08-31 14:58 9,600 --a--c--- C:\WINDOWS\system32\dllcache\hidusb.sys
2007-08-31 14:58 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2007-08-29 16:04 2,538 --a------ C:\WINDOWS\system32\tmp.reg
2007-08-27 11:38 <DIR> d-------- C:\Program Files\Trend Micro
2007-08-26 19:23 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2007-08-26 18:44 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2007-08-26 17:53 <DIR> d-------- C:\Program Files\Lavasoft
2007-08-26 17:53 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Lavasoft
2007-08-26 17:52 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-09-03 12:47 --------- d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-09-03 12:41 --------- d-------- C:\Program Files\Common Files\Symantec Shared
2007-08-27 09:53 --------- d-------- C:\Program Files\Norton Internet Security
2007-08-27 09:50 --------- d-------- C:\Program Files\Google
2007-08-26 17:56 9344 --a------ C:\WINDOWS\system32\drivers\NSDriver.sys
2007-08-26 17:56 8320 --a------ C:\WINDOWS\system32\drivers\AWRTRD.sys
2007-07-30 19:19 92504 --a------ C:\WINDOWS\system32\cdm.dll
2007-07-30 19:19 549720 --a------ C:\WINDOWS\system32\wuapi.dll
2007-07-30 19:19 53080 --a------ C:\WINDOWS\system32\wuauclt.exe
2007-07-30 19:19 43352 --a------ C:\WINDOWS\system32\wups2.dll
2007-07-30 19:19 325976 --a------ C:\WINDOWS\system32\wucltui.dll
2007-07-30 19:19 271224 --a------ C:\WINDOWS\system32\mucltui.dll
2007-07-30 19:19 207736 --a------ C:\WINDOWS\system32\muweb.dll
2007-07-30 19:19 203096 --a------ C:\WINDOWS\system32\wuweb.dll
2007-07-30 19:19 1712984 --a------ C:\WINDOWS\system32\wuaueng.dll
2007-07-30 19:18 33624 --a------ C:\WINDOWS\system32\wups.dll
2007-06-25 23:08 1104896 --a------ C:\WINDOWS\system32\msxml3.dll
2007-06-19 06:31 282112 --a------ C:\WINDOWS\system32\gdi32.dll
2007-06-13 03:23 1033216 --a------ C:\WINDOWS\explorer.exe


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{F06E2ABE-3A50-4079-BE25-FC100D9EAA25}"= C:\Program Files\Video ActiveX Access\iesbpl.dll [ ]

[HKEY_CLASSES_ROOT\CLSID\{F06E2ABE-3A50-4079-BE25-FC100D9EAA25}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-12 00:12]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 22:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 18:22]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [2002-02-04 22:32]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 04:00]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 17:45]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-25 16:37]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^InterVideo WinCinema Manager.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\InterVideo WinCinema Manager.lnk
backup=C:\WINDOWS\pss\InterVideo WinCinema Manager.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelAudioStudio]
"C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
C:\WINDOWS\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
sttray.exe

S3 NAL;Nal Service ;\??\C:\WINDOWS\system32\Drivers\iqvw32.sys

*Newly Created Service* - COMHOST

Contents of the 'Scheduled Tasks' folder
2007-08-03 17:03:05 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Norm.job - C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe

**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-03 13:44:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-09-03 13:45:02
C:\ComboFix-quarantined-files.txt ... 2007-09-03 13:45
C:\ComboFix2.txt ... 2007-09-01 15:43

--- E O F ---


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:46:43 PM, on 9/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - https://eagent.farmersinsurance.com/PLA/eAg...ctiveX/smsx.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1162839867312
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1163184531968
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {DF261D07-7E99-11D4-B2C7-009027A1F18A} (DDI Print Control Class v2.1 [ENU]) - http://mobius.farmersinsurance.com/Agent/c...nt/iejpwenu.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 7359 bytes

#11 esdog

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Posted 04 September 2007 - 03:09 PM

Hi Norm,

There are a couple of Registry entries I would like to get rid of, please do the following:

1. Now we need to do a Registry fix.
First we need to make a backup.
Registry edits can be potentially dangerous; we can revert to the backup if needed.
Go to Start Run type: regedit OK.
  • On the leftside, click to highlight My Computer at the top.
  • Go up to File Export
    • Make sure in that window there is a tick next to "All" under Export Branch.
      Leave the "Save As Type" as "Registration Files".
      Under "Filename" put RegBackup.
  • Choose to save it to C:\
  • Click save and then go to File Exit.
Please open Notepad and copy and paste the contents of the code box into it.

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{F06E2ABE-3A50-4079-BE25-FC100D9EAA25}"=-

[-HKEY_CLASSES_ROOT\CLSID\{F06E2ABE-3A50-4079-BE25-FC100D9EAA25}]

Change the "Save As Type" to "All Files". Save it as fixme.reg
Locate fixme.reg on your Desktop and double-click on it. When it asks if you want to merge with the registry, click YES.


2. Please run Combofix again as you did before and post that log back here.

Erik
Some mornings I wake up grumpy, on others I let her sleep in.

#12 iman312

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Posted 05 September 2007 - 01:38 PM

Hi Erik,
Here is the combofix log.
Norm

ComboFix 07-08-30.3 - "Norm" 2007-09-05 11:04:04.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.569 [GMT -7:00]


((((((((((((((((((((((((( Files Created from 2007-08-05 to 2007-09-05 )))))))))))))))))))))))))))))))


2007-09-05 11:03 67,019,984 --a------ C:\RegBackup.reg
2007-09-03 13:08 <DIR> d-------- C:\DOCUME~1\Norm\DoctorWeb
2007-09-01 15:41 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-08-31 14:59 21,504 --a--c--- C:\WINDOWS\system32\dllcache\hidserv.dll
2007-08-31 14:59 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2007-08-31 14:59 14,848 --a--c--- C:\WINDOWS\system32\dllcache\kbdhid.sys
2007-08-31 14:59 14,848 --a------ C:\WINDOWS\system32\drivers\kbdhid.sys
2007-08-31 14:59 12,160 --a--c--- C:\WINDOWS\system32\dllcache\mouhid.sys
2007-08-31 14:59 12,160 --a------ C:\WINDOWS\system32\drivers\mouhid.sys
2007-08-31 14:58 9,600 --a--c--- C:\WINDOWS\system32\dllcache\hidusb.sys
2007-08-31 14:58 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2007-08-29 16:04 2,538 --a------ C:\WINDOWS\system32\tmp.reg
2007-08-27 11:38 <DIR> d-------- C:\Program Files\Trend Micro
2007-08-26 19:23 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2007-08-26 18:44 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2007-08-26 17:53 <DIR> d-------- C:\Program Files\Lavasoft
2007-08-26 17:53 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Lavasoft
2007-08-26 17:52 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-09-05 10:41 --------- d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-09-05 10:18 --------- d-------- C:\Program Files\Common Files\Symantec Shared
2007-08-27 09:53 --------- d-------- C:\Program Files\Norton Internet Security
2007-08-27 09:50 --------- d-------- C:\Program Files\Google
2007-08-26 17:56 9344 --a------ C:\WINDOWS\system32\drivers\NSDriver.sys
2007-08-26 17:56 8320 --a------ C:\WINDOWS\system32\drivers\AWRTRD.sys
2007-07-30 19:19 92504 --a------ C:\WINDOWS\system32\cdm.dll
2007-07-30 19:19 549720 --a------ C:\WINDOWS\system32\wuapi.dll
2007-07-30 19:19 53080 --a------ C:\WINDOWS\system32\wuauclt.exe
2007-07-30 19:19 43352 --a------ C:\WINDOWS\system32\wups2.dll
2007-07-30 19:19 325976 --a------ C:\WINDOWS\system32\wucltui.dll
2007-07-30 19:19 271224 --a------ C:\WINDOWS\system32\mucltui.dll
2007-07-30 19:19 207736 --a------ C:\WINDOWS\system32\muweb.dll
2007-07-30 19:19 203096 --a------ C:\WINDOWS\system32\wuweb.dll
2007-07-30 19:19 1712984 --a------ C:\WINDOWS\system32\wuaueng.dll
2007-07-30 19:18 33624 --a------ C:\WINDOWS\system32\wups.dll
2007-06-25 23:08 1104896 --a------ C:\WINDOWS\system32\msxml3.dll
2007-06-19 06:31 282112 --a------ C:\WINDOWS\system32\gdi32.dll
2007-06-13 03:23 1033216 --a------ C:\WINDOWS\explorer.exe


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-12 00:12]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 22:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 18:22]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [2002-02-04 22:32]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 04:00]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 17:45]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-25 16:37]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-02-28 05:00]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^InterVideo WinCinema Manager.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\InterVideo WinCinema Manager.lnk
backup=C:\WINDOWS\pss\InterVideo WinCinema Manager.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelAudioStudio]
"C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
C:\WINDOWS\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
sttray.exe

S3 NAL;Nal Service ;\??\C:\WINDOWS\system32\Drivers\iqvw32.sys

*Newly Created Service* - COMHOST

Contents of the 'Scheduled Tasks' folder
2007-08-03 17:03:05 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Norm.job - C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe

**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-05 11:05:01
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-09-05 11:05:23
C:\ComboFix-quarantined-files.txt ... 2007-09-05 11:05
C:\ComboFix2.txt ... 2007-09-03 13:45
C:\ComboFix3.txt ... 2007-09-01 15:43

--- E O F ---

#13 esdog

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Posted 05 September 2007 - 05:22 PM

Hi Norm,

Things are looking pretty good now, just a few steps left and you are good to go.


1. Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
2. Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and if there any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BC, we also help people with other computer problems! Do not forget to tell your friends about us!

Regards,

Erik
Some mornings I wake up grumpy, on others I let her sleep in.




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