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About;blank hijack...please help


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10 replies to this topic

#1 tanyaw

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Posted 04 February 2005 - 04:22 AM

My PC has been hijacked by the about:blank hijacker. :flowers: I have ran HiJack This and added the log below...

Logfile of HijackThis v1.99.0
Scan saved at 00:12:03, on 04/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\WINDOWS\ippx.exe
C:\Program Files\PopUp Killer\popupkiller.EXE
C:\WINDOWS\system32\n3monap23.exe
C:\WINDOWS\netdm.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\unzipped\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.u.tv/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by UTV Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ni-cache.utvinternet.com:8080
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {150E4300-73A1-8F6B-0647-0DFBD1CD1D3E} - C:\WINDOWS\crtz.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\popupkiller.EXE
O4 - HKLM\..\Run: [MONPluginSrIvcs] n3monap23.exe
O4 - HKLM\..\Run: [netdm.exe] C:\WINDOWS\netdm.exe
O4 - HKLM\..\RunServices: [MONPluginSrIvcs] n3monap23.exe
O4 - HKLM\..\RunOnce: [ippx.exe] C:\WINDOWS\ippx.exe
O4 - HKCU\..\Run: [MONPluginSrIvcs] n3monap23.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Image Transfer.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.utvinternet.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O19 - User stylesheet: (file missing)
O23 - Service: AVSync Manager - Unknown - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\system32\apieo32.exe (file missing)


I cannot find the AppInit_DLLs thats in the self help section?

Thanks in advance for all your help, coz this is driving me mad :thumbsup:

Tanya

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#2 don77

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Posted 05 February 2005 - 11:02 AM

Hi tanyaw and welcome
Please review the following instructions, Please download and check for updates where instructed, Please print out the instructions or save them to notepad, as you don't want to get back online until the following process is complete.

First:
Download AboutBuster
Then Unzip it to your desktop.. “Don’t run it yet”
Check it for updates if any are found please download them then close out the program

Go to process manger and end the following process, Don't be concerned if you don't see them

ippx.exe
n3monap23.exe
netdm.exe
apieo32.exe


Next, reboot into 'SAFE MODE'. (By tapping the F8 key on start up)
Please restart HJT put a check next to the following if they still exist, close all open windows and click “fix.checked”

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.u.tv/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {150E4300-73A1-8F6B-0647-0DFBD1CD1D3E} - C:\WINDOWS\crtz.dll
O4 - HKLM\..\Run: [MONPluginSrIvcs] n3monap23.exe
O4 - HKLM\..\Run: [netdm.exe] C:\WINDOWS\netdm.exe
O4 - HKLM\..\RunServices: [MONPluginSrIvcs] n3monap23.exe
O4 - HKLM\..\RunOnce: [ippx.exe] C:\WINDOWS\ippx.exe
O4 - HKCU\..\Run: [MONPluginSrIvcs] n3monap23.exe
O19 - User stylesheet: (file missing)
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\system32\apieo32.exe (file missing)

make sure you can view all View all Hidden Files/Folders search for and delete the following in BOLD if still present
C:\WINDOWS\crtz.dll
C:\WINDOWS\ippx.exe <--- File
C:\WINDOWS\system32\n3monap23.exe <--- File

C:\WINDOWS\netdm.exe <--- File

C:\WINDOWS\system32\apieo32.exe <--- File


Next:
Run About Buster twice ( It will ask you if you want to run a second scan please do so ) in safe Mode Save the logs it generates,

Restart your computer,

Run About Buster twice again please, Again save the log from it and post back all the logs from AboutBuster and a fresh HJT log please.


Download the DelDomains zip file and unzip it to your desktop.

DelDomains

Right-click on the deldomains.inf file and select 'Install'

Reboot your computer,

Please post back the AboutBuster logs and a fresh HJT log please

Edited by don77, 05 February 2005 - 11:03 AM.


#3 tanyaw

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Posted 07 February 2005 - 04:20 AM

Thanx don77
I will let u know how it goes

Tanya

#4 tanyaw

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Posted 07 February 2005 - 03:28 PM

Here are the two logs...hoepfully everything has worked out OK :thumbsup:

About:Buster Log

Scanned at: 20:08:54 on: 07/02/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 23


ADS not scanned System(FAT)
Removed 2 Random Key Entries
Removed! : C:\WINDOWS\wmdxco.dat
Removed! : C:\WINDOWS\rvpqiu.dat
Removed! : C:\WINDOWS\ioyiqx.dat
Removed! : C:\WINDOWS\clkna.dll
Removed! : C:\WINDOWS\d3hl.exe
Removed! : C:\WINDOWS\gheyx.dll
Removed! : C:\WINDOWS\nwmamb.dat
Removed! : C:\WINDOWS\ikpsuo.dat
Removed! : C:\WINDOWS\zlyuan.dat
Removed! : C:\WINDOWS\awcwlb.dat
Removed! : C:\WINDOWS\sysbs.exe
Removed! : C:\WINDOWS\jwibnl.dat
Removed! : C:\WINDOWS\cuagvg.dat
Removed! : C:\WINDOWS\xqakk.dll
Removed! : C:\WINDOWS\hxxsgd.dat
Removed! : C:\WINDOWS\xgkxsu.dat
Removed! : C:\WINDOWS\zwjovx.dat
Removed! : C:\WINDOWS\system32\crpt.exe
Removed! : C:\WINDOWS\system32\apiyn.exe
Removed! : C:\WINDOWS\system32\crtg32.exe
Removed! : C:\WINDOWS\system32\javaha.exe
Removed! : C:\WINDOWS\system32\vdufk.dll
Removed! : C:\WINDOWS\system32\lkfqr.dll
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 23


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!






Scanned at: 20:16:41 on: 07/02/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 23


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 23


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!


HJT Log

Logfile of HijackThis v1.99.0
Scan saved at 20:17:51, on 07/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\PopUp Killer\popupkiller.EXE
C:\WINDOWS\system32\n3monap23.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\unzipped\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by UTV Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ni-cache.utvinternet.com:8080
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\popupkiller.EXE
O4 - HKLM\..\Run: [MONPluginSrIvcs] n3monap23.exe
O4 - HKLM\..\RunServices: [MONPluginSrIvcs] n3monap23.exe
O4 - HKCU\..\Run: [MONPluginSrIvcs] n3monap23.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Image Transfer.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.utvinternet.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O19 - User stylesheet: (file missing)
O23 - Service: AVSync Manager - Unknown - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe


Thanks
Tanya

#5 don77

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Posted 07 February 2005 - 08:43 PM

Reboot into 'SAFE MODE'. (By tapping the F8 key on start up)
Go to process manger and end the following process

n3monap23.exe

make sure you can view all View all Hidden Files/Folders search for and delete the following in BOLD

n3monap23.exe

Please restart HJT put a check next to the following if they still exist, close all open windows and click “fix.checked”
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lkfqr.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [MONPluginSrIvcs] n3monap23.exe
O4 - HKLM\..\RunServices: [MONPluginSrIvcs] n3monap23.exe
O4 - HKCU\..\Run: [MONPluginSrIvcs] n3monap23.exe


Next:
Run About Buster twice in safe Mode Save the logs it generates,

Restart your computer,

Run About Buster twice again please, Again save the log from it and post back all the logs from AboutBuster and a fresh HJT log please.

Edited by don77, 07 February 2005 - 08:44 PM.


#6 tanyaw

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Posted 08 February 2005 - 04:06 PM

Hi Don77
Here are the logs as requested

About Buster
Scanned at: 20:53:25 on: 08/02/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 23


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 23


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!






Scanned at: 20:59:50 on: 08/02/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 23


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 23


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!


HJT Log

Logfile of HijackThis v1.99.0
Scan saved at 21:01:12, on 08/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\PopUp Killer\popupkiller.EXE
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\unzipped\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by UTV Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ni-cache.utvinternet.com:8080
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\popupkiller.EXE
O4 - HKCU\..\Run: [MONPluginSrIvcs] n3monap23.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Image Transfer.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.utvinternet.com
O19 - User stylesheet: (file missing)
O23 - Service: AVSync Manager - Unknown - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

Its lookin alot better now...thanx so much for all your help :thumbsup:

Tanya

#7 don77

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Posted 08 February 2005 - 09:01 PM

A couple more to go

We need you to fix the following entries please. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.


R3 - Default URLSearchHook is missing
O19 - User stylesheet: (file missing)



Reboot your computer to go back to normal mode and post a new log.

#8 tanyaw

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Posted 09 February 2005 - 05:23 PM

How this....... :thumbsup:

Logfile of HijackThis v1.99.0
Scan saved at 22:09:55, on 09/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\unzipped\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\popupkiller.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Image Transfer.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.utvinternet.com
O23 - Service: AVSync Manager - Unknown - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

Edited by tanyaw, 09 February 2005 - 05:24 PM.


#9 don77

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Posted 09 February 2005 - 08:17 PM

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

#10 tanyaw

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Posted 10 February 2005 - 06:22 AM

will do....
thank you so much

:flowers: :trumpet: :thumbsup: :inlove: :cool:

Tanya

#11 don77

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Posted 11 February 2005 - 07:45 PM

As your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.




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