Posted 26 August 2007 - 07:26 PM
Hi, new member trying to troubleshoot a problem with my DVD drive.
I have an IBM Thinkpad T42 running Windows XP Pro SP2. When I first got the computer (it's issued to me from work, so I didn't get it brand new) the DVD drive was broken. I got a replacement and have been mostly successful in using the drive. I installed Command and Conquer: the First Decade without any problems about a week ago. Since then I purchased Microsoft Flight Simulator X, which also comes on PCDVD. Any time I put either of the two DVDs in the drive, the CPU jumps to 100% and stays there indefinitely. I have tried to simply view the DVD in windows explorer with the same result. I have run the diagnostics that are pre-loaded on the computer and it doesn't have any problems. Since attempting to install Flight Sim, I used the drive to successfully install a game controller's software. Unfortunately I don't currently have access to any other computers or copies of the program to try and isolate the problem to either this particular drive or the DVDs. I have tried just being patient, letting the CPU run at 100% for minutes up to all night (which is retrospect probably wasn't real good for it.) I can pull up Task Manager, and the CTRL-ALT-DEL box where I can select to shut down the computer. Attempts to shut down the computer fail and I eventually have to hold the power button to turn the computer off. Any suggestions that anyone has would be greatly appreciated.