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Reading Pcdvd Causes 100% Cpu


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#1 UofITweak

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Posted 26 August 2007 - 07:26 PM

Hi, new member trying to troubleshoot a problem with my DVD drive.
I have an IBM Thinkpad T42 running Windows XP Pro SP2. When I first got the computer (it's issued to me from work, so I didn't get it brand new) the DVD drive was broken. I got a replacement and have been mostly successful in using the drive. I installed Command and Conquer: the First Decade without any problems about a week ago. Since then I purchased Microsoft Flight Simulator X, which also comes on PCDVD. Any time I put either of the two DVDs in the drive, the CPU jumps to 100% and stays there indefinitely. I have tried to simply view the DVD in windows explorer with the same result. I have run the diagnostics that are pre-loaded on the computer and it doesn't have any problems. Since attempting to install Flight Sim, I used the drive to successfully install a game controller's software. Unfortunately I don't currently have access to any other computers or copies of the program to try and isolate the problem to either this particular drive or the DVDs. I have tried just being patient, letting the CPU run at 100% for minutes up to all night (which is retrospect probably wasn't real good for it.) I can pull up Task Manager, and the CTRL-ALT-DEL box where I can select to shut down the computer. Attempts to shut down the computer fail and I eventually have to hold the power button to turn the computer off. Any suggestions that anyone has would be greatly appreciated.
Thanks

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#2 Sterling14

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Posted 26 August 2007 - 09:18 PM

Welcome to bleepingcomputer! I'm curious to what kind of processor you have and the amount of ram you have. Those games especially flight simulator use a lot of system resources. Also it could be your graphics.

I had a similar problem because I had a bad virus. you should scan for viruses and spyware.

Last thing I can think of is go to your DVD drive manufacturer website and update the firmware.
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#3 UofITweak

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Posted 26 August 2007 - 10:26 PM

I don't know the details as to what processor the computer has, but it's 1.8 GHz. 512 MB of RAM. I just updated the definitions and ran virus scan (I have Norton Anti-virus). I could understand if it was while I was attempting to run Flight Simulator...but I am simply attempting to install it. It is not loaded yet, but every time I try to read the DVD the processor jumps to 100%




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