Have you run Spybot in Safe Mode?
, run these programs, also in safe mode:aČ free
-a complementary product to antivirus software which is specialized in protection against harmful software. Antivirus software often features an inadequate protection against Trojans, Dialers and Spyware. aČ fills this gap.Ad-Aware
-A good program similar to SpyBot S & D.SpywareBlaster
-A good program that prevents spyware from being installed on your computer in the first place. This program is always running in the background, protecting your computer. It prevents the installation of bad active X controls found in web pages.
If not, you need to. These programs, updated
and used regularly
, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...
Download them, update
them, and then run them.
If that doesn't help, then:
Download the latest version of HijackThis (HJT), from here
Put HijackThis in a Permanent folder:
Click My Computer / C: / File / New / Folder / name the folder; HijackThis
, in this folder.
This is a mandatory
step, for the backup and restore functions, of HijackThis, to be able to work.
Read the pinned post in the HJT forum, here
Then, run a log, and post it in the HJT forum, at this link
. Do not
, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a couple of days to get a response, but, the HJT Team are very busy. Please
, be patient, these people are volunteers. They will help you out, as soon as possible
Once you have made the post, please
, DO NOT
make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies
. If you make another post, there will be 1 reply
. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.