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Major Problem In Windows Xp Professional


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7 replies to this topic

#1 milzee

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Posted 25 August 2007 - 08:54 PM

2 Days ago, me and the rest of my family was able to surf the internet and connect to other computers with no problem. But when we went out and came home around 6 hours later this particular computer can't connect to the internet, it cant connect to the modem or any other computer on the network. I tried resetting the Winsock and nothing happened and i'm running out of ideas? is it possible to fix this problem, because this is our best computer with all our files on it and i dont want to reformat. did a virus scan with adaware and nothing showed up, and when i turned the computer off last night i woke up around 12 hours later to find the "Windows is shutting down" screen there. can anyone help me?

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#2 mme

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Posted 25 August 2007 - 10:09 PM

you could try a system restore go back to a time you computer was good

copy and paste this in the run menu .... %systemroot%\system32\restore\rstrui.exe

start/run/ %systemroot%\system32\restore\rstrui.exe /click ok/follow the prompts choose a good restore point

or you could go to device manager and uninstall your modem driver
the computer will reinstall it after a restart.......

start/run/ devmgmt.msc /click ok

click on + sign and right click on modem driver ..uninstall and restart the computer
upon restart the computer will reinstall them back

Edited by mme, 25 August 2007 - 10:10 PM.


#3 milzee

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Posted 26 August 2007 - 04:44 AM

tried system restore, no difference, and i'm about to try the uninstall trick, any other ideas?

#4 mme

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Posted 26 August 2007 - 09:32 AM

you say its a family computer.......how many users accounts
it could be the last account is causing the problems
with your system hanging like that
could be corrupt registry ..........

uninstalling drivers in the device manager is ok
once the computer restarts it find and install the missing hardware

try using winsock
burn it to disc and install it on corrupt computer run it

http://www.spychecker.com/program/winsockxpfix.html

also try the same for uphclean

it forces the registry to close
hopefully this will stop windows shutting down hanging

http://www.microsoft.com/downloads/details...;displaylang=en

Edited by mme, 26 August 2007 - 09:48 AM.


#5 jdchetson

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Posted 26 August 2007 - 11:23 AM

This might sound stupid, but if the computer in question is connected through an ethernet card, could the card have gone bad?
Just a thought.

JD :thumbsup:

#6 mme

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Posted 26 August 2007 - 12:09 PM

did you check in the device manager if there are any yellow marks or red marks beside network adapters.....

start/run/ devmgmt.msc /click ok

you could try to run everest
and try to find a new ethernet controller driver and see if that would help

run everest download on cd and run in computer

Everest Home

run it and click on the + beside computer/then summary/scroll down to network/post wat kind of net work adapter that installed...along with network interfacer

Edited by mme, 26 August 2007 - 12:30 PM.


#7 milzee

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Posted 27 August 2007 - 02:14 AM

its all good, its working again now

i dont know how to explain it, but when i unplugged the tower from the power, and moved it in another room to take another look at it later, i plugged it in again in the new room and it works fine :thumbsup: no idea what happened there, but thankyou for everyones help.

#8 mme

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Posted 27 August 2007 - 11:02 AM

yea computers are strange your lucky one
other times moving them around they wont even start

glad it works for you
thanks for letting us know

Edited by mme, 27 August 2007 - 11:03 AM.





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