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Hijack This Log:please Help Diagnose


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4 replies to this topic

#1 Prorican

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Posted 25 August 2007 - 02:23 PM

I have been getting alot of pop-ups lately. My computer is running slower. I ran Spybot search and destroy in safe mode but it couldnt delete 2 things. what shold i do? and what do i need to delete in my log?
Thanks


LOG:


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\WinTVR3\Remote.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.5.0_03\bin\jucheck.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\WINDOWS\System32\PSIService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WinTVRRemote] "C:\Program Files\WinTVR3\Remote.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1185981677593
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\System32\PSIService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 Prorican

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Posted 25 August 2007 - 03:37 PM

Oh and i have windows xp sp1

Edited by Prorican, 25 August 2007 - 04:56 PM.


#3 silver

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Posted 05 September 2007 - 05:11 AM

Hi Prorican,

You appear to have no antivirus software running. Without antivirus software your computer is very vulnerable and can easily be infected at any time so it it is essential you have one active at all times.

There are several free packages available, two of the most popular are here:
Antivir: http://www.free-av.com/
AVG Antivirus: http://free.grisoft.com/doc/1

If you have no antivirus program then download and install one immediately, update the definitions and set it to update automatically. Then do a full system scan and quarantine/delete anything it finds, and make a note of where the logfile is stored so you can post a copy in your next response.

Next, please open the hijackthis folder on your Desktop, and rename the HijackThis program file from HijackThis to scan
If you did it right it should look like this: Posted Image
If you use a shortcut to open HijackThis it will no longer work. To place a shortcut to HijackThis on your desktop, right-click the HijackThis program file, select Send To and choose Desktop (create shortcut)

Now open HijackThis, select Open the Misc Tools section
Press the Open Uninstall Manager... button, then press Save list...
Save the Uninstall log to your Desktop and include a copy in your next response.
Now press Back and Scan and then Save log to create and save a new HijackThis log.

Once complete, please post the antivirus scan log, the uninstall list and a new HijackThis log.
Also, please ensure you post the entire HijackThis log, it starts with the HijackThis version number and some other information.

Edited by _silver_, 05 September 2007 - 05:32 AM.

Teacher at Malware Removal University | ASAP & UNITE Member

#4 silver

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Posted 10 September 2007 - 11:31 PM

Hi,

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.
Teacher at Malware Removal University | ASAP & UNITE Member

#5 silver

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Posted 18 September 2007 - 05:37 AM

Due to lack of response, this thread will now be closed.

If you are the topic starter and would like this topic reopened, please PM a staff member with a link to this thread and we will reopen it for you. Anyone else who needs assistance should begin a new topic.
Teacher at Malware Removal University | ASAP & UNITE Member




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