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Cant Get Rid Of Command Service


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#1 vanessad100

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Posted 25 August 2007 - 11:37 AM

Recently, I began seeing tons of pop ups and my computer is running slower than ever. It also closes me out of the internet at random times and freezes. I use Spybot-Search and Destroy and it shows AdRevolver, Bluestreak, casalemedia, command service (which it cannot remove), CPXinteractive,directtrack, doubleclick, errorsafe, fastclick, goclick, hitbox, k2l, mediaplex, mediatickets, reliablestats, searchingbooth.com, statcounter, systemdoctor2006, TagAsuarus, Top- Banners, tradedoubler, virtumonde, webtrends live, winsoftware. winantiviruspro2006, winsoftware, zedo, Zquest.

I have not gone on any websites out of the ordinary, so i dont know how i would have gotten these, and i havent had popups at all in the past. Please help, as time goes on it just gets worse. thank you so much!


Moved from the XP Forum. ~acklan~

Edited by acklan, 25 August 2007 - 11:40 AM.


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#2 Budapest

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Posted 25 August 2007 - 11:47 AM

Hello vanessad100 and welcome to Bleeping Computer.

Try running your Spybot scan in Safe Mode.

How to start Windows in Safe Mode

After that, see this Bleeping Computer removal guide:

How to Remove WinFixer / Virtumonde / Msevents / Trojan.vundo
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 vanessad100

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Posted 25 August 2007 - 12:03 PM

when I go into safemode, it adds administration to the users but i cannot get into that because there is a password that I dont know. So then I go into my account and it is still in safe mode but ends up as a black screen with safe mode in all four corners and says Microsoft ® windows XP ® (Build 2600.xpsp_sp2_gdr.070227-2254: Service pack 2.


I cannot do anything from here because it is just a black screen.

#4 vanessad100

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Posted 25 August 2007 - 12:39 PM

ok so, I managed to get out of safe mode by using system restoration and I restored it back to yesterday, but now since I cannot do anything in safe mode, I cant follow your directions. Where do i go next?

#5 buddy215

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Posted 25 August 2007 - 02:21 PM

Use the link Budapest provided for Vundo and Virtumonde fix tools.

Install Super Antispyware. Run it in regular mode since you cannot use safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Post a Hijack This Log in the Hijack This Forum by following the directions in the link below. DO NOT post the log in this forum.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Edited by buddy215, 25 August 2007 - 02:23 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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