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Programs Not Starting/ Virusprotectpro 3.6/ System Live Protect


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#1 Rckman

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Posted 24 August 2007 - 08:51 PM

Hello,

About two days ago I noticed my computer would not let me hit "Ctrl - Alt - Del". It was saying that the Admin has shut it off, Though I know I did not. So I did a spyware check with "Spyware Doctor" and also a virus scan with "AVG". That got my Task manger working again.

But now I noticed that there is two icons on my task bar that keep saying "Your computer is infected!" To download their software. (Very annoying especially when playing a full screen game.)

I also noticed that half of my software doesn't work any more, Like "Winamp" wont load it shows the loading glass then disappears and never comes up nor shows up iun the task manager. Windows paint does the same, And does Windows Media Player. I have yet to find more programs but I am sure I will.


I did a Hijackthis and found out that "VirusProtectPro 3.6" and "System Live Protect" are both running. So I searched google and found the pages on this site on how to remedy this, But the program "SmitfraudFix.exe" only loads a blank cmd that extracts to a folder and inside the folder none of the programs work (load to a blank cmd screen)

And also .Reg files do not work and I cannot get to the Registry. Not in normal or safe mode.



Any help would be greatly appreciated,


Mike

Also the reason for Virusprotectpro 3.6 not showing up in this log is because I used the uninstaller in the program folder and it uninstalled it, Yet there is still an icon trying to get me to reinstall it.

Here is my HijackThis! Log:



Logfile of HijackThis v1.99.1
Scan saved at 9:34:10 PM, on 8/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\system32\pipmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\3D Mailbox\3DMailbox_AUTool.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\Program Files\Zune\ZuneNss.exe
C:\WINDOWS\system32\pipmon.exe
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Michael\Desktop\hijackthis\HijackThis.exe
C:\WINDOWS\notepad.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.bearflix.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: (no name) - {61C68A37-6AD5-3820-AB41-67E33FE1A9CB} - C:\WINDOWS\system32\yphirpc.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [SDTray] C:\Program Files\Spyware Doctor\SDTrayApp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Flashget] C:\Program Files\FlashGet\flashget.exe /min
O4 - HKLM\..\Run: [vmware-tray] C:\Program Files\VMware\VMware Workstation\vmware-tray.exe
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Workstation\hqtray.exe"
O4 - HKLM\..\Run: [pipmon] pipmon.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [mevehase] C:\Program Files\MSN\mevehase22011.exe
O4 - HKLM\..\Run: [LiveProtect] "C:\Program Files\LiveProtect\LiveProtect.exe" -h
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BandwidthMonitor] C:\Program Files\BandwidthMonitor\BWMonitor.exe
O4 - Startup: Yuuguu.lnk = C:\Program Files\Yuuguu\jre\bin\javaw.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60096.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zpa_pool.cab56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Unknown owner - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: PinnacleUpdate Service (PinnacleUpdateSvc) - KALiNKOsoft - C:\Program Files\KALiNKOsoft\Pinnacle Game Profiler\pinnacle_updater.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: VMware Agent Service (ufad-ws60) - Unknown owner - C:\Program Files\VMware\VMware Workstation\vmware-ufad.exe" -d "C:\Program Files\VMware\VMware Workstation\\" -s ufad-p2v.xml (file missing)
O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\WINDOWS\System32\ups.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
O23 - Service: Windows Media Connect Service (WMConnectCDS) - Unknown owner - C:\Program Files\Windows Media Connect 2\wmccds.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)
O23 - Service: World Market Watch, Inc.: 3D Mailbox update permissions manager. 711225. - Unknown owner - C:\Program Files\3D Mailbox\3DMailbox_AUTool.exe


Edited by Rckman, 24 August 2007 - 08:53 PM.


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#2 Rawe

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Posted 25 August 2007 - 06:37 AM

Hello and welcome aboard :thumbsup:

Please download Combofix to your desktop:
  • Double-click combofix.exe & follow the prompts.
  • When finished, it shall produce a log for you. Post that log in your next reply.
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Hi there, stranger!

#3 Rckman

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Posted 25 August 2007 - 08:53 AM

As soon as I opened it, I got a message that my system cant find file or I do not have enough permissions to use the file. I tried it again and It does the same as the other cmd applications do (pop up and then go away). Do you think I should just reinstall windows?

#4 Rawe

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Posted 25 August 2007 - 09:12 AM

Do you have admin rights on the PC?

Lets try this. Go to Start -> Run and paste in:

reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System" /v DisableRegistryTools

Click OK.

Repeat this step, this time paste this in:

reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System" /v DisableCMD

Click OK and reboot.

Please retry running ComboFix. :thumbsup:
Hi there, stranger!

#5 Rckman

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Posted 25 August 2007 - 11:47 AM

Did this and I am still getting a cmd screen that pops up and disappears.

#6 Rawe

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Posted 25 August 2007 - 11:57 AM

Hi again :thumbsup:

O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll

Do you have a cracked Windows version in use?
Hi there, stranger!

#7 Rckman

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Posted 25 August 2007 - 01:02 PM

Actually I would have no idea, Bought this from someone on craigslist with the windows xp already installed.

Do you think that this is the problem?

#8 Rawe

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Posted 25 August 2007 - 01:14 PM

Let's check. I do recommend a complete reformat/reinstall, but if you want we can still continue trying to clean the mess up. :thumbsup:

Please go HERE (Microsoft website) using Internet Explorer (not Firefox or any other browser as they won't work)
  • Click on Windows Validation Assistant
  • Click on the Validate Now button.
  • Be patient while the ActiveX loads, do not click on any links.
  • Read the instructions on this page while it's loading. You will be prompted to install - click YES.
  • Enter your product key then click continue
  • When it says "Validation Complete" please click Continue to return to your previous activity
  • Copy what it says and paste it here.

Hi there, stranger!

#9 Rckman

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Posted 25 August 2007 - 02:10 PM

He didn't give me the serial key or the cd for it so I will probly go out and buy a new Windows Xp Cd. Thanks for your help.

#10 Rawe

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Posted 25 August 2007 - 02:23 PM

Good decision. :thumbsup:

Here's some tips for future to prevent spyware:

Detect and Remove Programs:
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. It also has immunization and realtime protection included.
Prevention Programs:
  • Comodo BOClean <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed. (My favourite)
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well known adsites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Other necessary Programs:
  • AntiVirus Program <= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kaspersky, this is a must have. (Note to only use 1 at-the-time)
  • Firewall <= A firewall is definitely a must have. Two good free versions are Kerio Personal Firewall and ZoneLabs. (Note to only use 1 at-the-time)
  • More Secure Browser <= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox.
And also see TonyKlein's good advice:
So how did I get infected in the first place?
Hi there, stranger!

#11 Rawe

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Posted 09 September 2007 - 11:20 AM

Since this issue appears to be resolved, this Topic has been closed. Should you need this Topic reopened, please PM a Staff member. :thumbsup:
Hi there, stranger!




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