Posted 23 August 2007 - 06:54 PM
Hi, newbie here-
I own a Gateway laptop (Intel Pentium Dual Core Mobile processor, 1024 MB RAM, 120 GB HD running Windows Vista Home Premium) and have had trouble.
The laptop's hard drive crashed 5 weeks after I bought it brand-new. It was fine one minute, I walked away, came back an hour later, it was frozen, did a hard reboot, and got the dreaded blue screen. At first it said there was a corrupt .dll file, but then it wouldn't even start Windows. I did everything Gateway tech support told me, but the ultimate conclusion was hard drive failure. They sent me a new one for free and everything is great now except when it goes to "sleep" and I try to wake it, it locks up. Every time.
Any advice would be appreciated!