1. cut power at the mains; or,
2. keep On/Off button pressed for 5 seconds.
Both the "Restart" and "Shut Down" commands execute by clearing the desktop then displaying the Windows messages of Saving Settings, then Windows is Shutting Down.
After that it used to switch itself off by cutting the power, but now freezes on a blank light-blue screen (and wont reboot automatically if Restart was selected).
It does this with both commands used via the Start menu button> Shut Down > [options to shutdown]
It also freezes if a download (eg Windows security update) requires a Restart - so it's not just the Start menu option that's knackered.
Although I'm far from sure, I think the culprit responsible for the disruption/change was frequent system crashes (see my other post in this Forum with Topic Title "How can I stop or reduce frequent system crashing?"
Although things aint fatal, I'd be grateful if you can help me reset it to how things were (and, if I caused it to do this, perhaps a note on how to avoid repeating my error).
I saw the following Post, but the link no longer works and I don't know what it means:
... my PC will not switch off automatically. What is the cause and how can I solve this problem?
Are you able to use http://www.sysinternals.com/ntw2k/freeware/psshutdown.shtml to powerdown with the '-k' option?