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Dialer threat/s


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7 replies to this topic

#1 peebee

peebee

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  • Local time:01:12 AM

Posted 03 February 2005 - 11:34 AM

Your help would be really appreciated!

I have carried out a full system scan with an updated Ad-Aware se.
It detected no critical objects but deleted 5 negligible ones.

I have used an updated Spybot-search & destroy which detected DSO Exploit
and then 'Error during check! Z-Demon (Ungultiger Datentyp Fur)' It then
confirms DSO as fixed.

I have run updated Norton Antivirus 2004 which detects Download.Dialer
whose file name is explorer.exe but it fails to delete it.


Logfile of HijackThis v1.99.0
Scan saved at 16:03:42, on 03/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\MPB.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\BTYAHO~2\Help\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\clpitui.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\ONSPEED\onspeed.exe
C:\Program Files\BT Yahoo!\Help\bin\mpbtn.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [MPB] C:\WINDOWS\System32\MPB.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTYAHO~2\Help\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [DEF45956] C:\WINDOWS\system32\clpitui.exe
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MailWasher] C:\PROGRA~1\MAILWA~1\MAILWA~1.EXE
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [DEF45956] C:\WINDOWS\system32\clpitui.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo!\Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: http://*.093qpeuqpmz6ebfa.com
O15 - Trusted Zone: http://*.0texkax7c6hzuidk.com
O15 - Trusted Zone: http://*.69sexsearch.com
O15 - Trusted Zone: http://*.afendis.de
O15 - Trusted Zone: http://*.rapid-pass.net
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Norton Personal Firewall Proxy Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

I look forward to hearing from someone.
Thanking you in advance!
peebee

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#2 penmore

penmore

    Malware Sniffer


  • Members
  • 757 posts
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  • Location:West Coast of Scotland
  • Local time:06:12 AM

Posted 05 February 2005 - 08:38 AM

Hi peebee,

There are a couple of entries in your log that I cannot find much information about. If you know what they are then please advise, otherwise could you please locate these files using windows explorer and right click on the file names and select the Properties option. If you then choose the version tab look for any details that will help identify the Company or Product name of the files.
  • Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
    How to see hidden files in Windows

  • Download System Security Suite here:
    System Security Suite Download & Tutorial. Unzip it to your desktop.
    Install the program. Don't use it yet.

  • Open Windows Explorer and check on these files.
    • C:\WINDOWS\System32\MPB.exe
      C:\WINDOWS\system32\clpitui.exe
  • Perform a full scan here: Trendmicro, check AutoClean and let it remove anything it finds.

    Perform a second full scan here: Panda Online, follow the instructions on the screed, make sure these are checked:
    • Disinfect automatically
    • Scan compressed files
    • Scan e-mail files
    • Neutralize Trojans
    Let active scan remove anything it finds.

  • Run HijackThis
    Click on the Scan button and when complete
    Put a check beside all of the items listed below
    O15 - Trusted Zone: http://*.093qpeuqpmz6ebfa.com
    O15 - Trusted Zone: http://*.0texkax7c6hzuidk.com
    O15 - Trusted Zone: http://*.69sexsearch.com
    O15 - Trusted Zone: http://*.afendis.de
    O15 - Trusted Zone: http://*.rapid-pass.net


    Close all open Explorer windows and browsers
    Click on the "Fix Checked" button
    When complete and all files removed, close the application.

  • Close all windows and browsers that are open.
    Clean out Temporary Folders and Temporary Internet Files as follows:
    • Open the System Security Suite that I had you download earlier.
    • In the Items to Clear tab check:
      - Internet Explorer (left pane): Cookies & Temporary files
      - My Computer (right pane): Temporary files & Recycle Bin
    Click the Clear Selected Items button.
    Close the program.

  • Reboot your machine, run HijackThis and post a new log here using the Add Reply button. Please include details about the files I asked you to look at and whether the online scans found anything.


#3 peebee

peebee
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  • Members
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  • Local time:01:12 AM

Posted 08 February 2005 - 05:23 AM

Hi penmore,

Sorry to take so long to get back to you, but I was away
for the weekend and on my return my land line was out of order!

It has also taken over 24 hours of trying to get both Trendmicro
and Panda to complete full scans. Also the link to System
Security Suite didn't seem to work.

However, the good news is that Trendmicro found nothing but Panda
found the following:-

Virus:Trj/Memtest.A
Disinfected
C:\WINDOWS\system32\clpitui.exe

I deleted the 015 items as requested using hijackThis.

The MPB.exe file is an easy start button application for my particular computer,
which I'm sure I left alone but doesn't seem to show on the log below!

All in all my system appears,at the moment,to be running trouble free and assuming
it continues to do so I can't thank you enough!

Below is a new log. How does it look to you?



Logfile of HijackThis v1.99.0
Scan saved at 09:43:30, on 08/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\BTYAHO~2\Help\SMARTB~1\MotiveSB.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\ONSPEED\onspeed.exe
C:\Program Files\BT Yahoo!\Help\bin\mpbtn.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTYAHO~2\Help\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MailWasher] C:\PROGRA~1\MAILWA~1\MAILWA~1.EXE
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo!\Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Norton Personal Firewall Proxy Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Thanks again.
peebee

#4 penmore

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Posted 08 February 2005 - 09:08 AM

Hi peebee,

If you could give me more information regarding the MPB.exe file such as the Company name and the functions that it carries out, that would be extremely helpful. You can find information on it by locating the file, right clicking on it and looking through the various tabs for the details.

Sorry about the System Security link however, these processes will clean out your Temp files and your Temporary Internet Files. Please do both steps:

Step 1:Delete Temp Files
To clean out your temp files, click on Start and then run, and type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

Step 2: Delete Temporary Internet Files
Now I want you to open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

You reported earlier that NAV 2004 was reporting a download dialer. Can you run it again and let me know if it is still reporting this. If you can post a fresh log when you report back that would be helpful.

#5 peebee

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Posted 08 February 2005 - 12:58 PM

Hi penmore

The MPB.exe is described as Easy Start Button Application,
updated by Anderson Lee for Caiman 4 buttons
and multi language. Version 5.2.1.7
My computer is an Evesham and according to the manual
'each of the 4 buttons provides a quick way to launch a specific program'

I have deleted the Temp files and the Temporary Internet files.

NAV 2004 is still detecting a download dialer as follows:-
Threatname Download.dialer
Filename explorer.exe 'The compressed file explorer.exe within
c:\explorer.cab_eac_qt_ is a Dialer threat


Logfile of HijackThis v1.99.0
Scan saved at 17:39:45, on 08/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\BTYAHO~2\Help\SMARTB~1\MotiveSB.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\ONSPEED\onspeed.exe
C:\Program Files\BT Yahoo!\Help\bin\mpbtn.exe
C:\Program Files\Microsoft Office\OFFICE11\MSTORDB.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTYAHO~2\Help\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MailWasher] C:\PROGRA~1\MAILWA~1\MAILWA~1.EXE
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo!\Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Norton Personal Firewall Proxy Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE


Thanks again for your help
Regards
peebee

#6 penmore

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Posted 09 February 2005 - 04:24 AM

Hi peebee,

Appreciate the information on that file, it will save us time trying to identify it in the future. :thumbsup: I have spoken to one of our top experts and he advises that if the c:\explorer.cab_eac_qt_ still exists then it can be deleted using Windows Explorer. You may need to go into safe mode to delete but try normal mode first.

Apart from that your log looks clean, well done!! :flowers: Assuming that you are not having any other problems then please take the time to review the list below and implement any of the software or settings that you don't have already.
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point. You can find instructions on how to enable and reenable system restore here:Renable system restore with instructions from tutorial above.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
    See this link for a listing of some online & their stand-alone antivirus programs:Virus, Spyware, and Malware Protection and Removal Resources
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
    For a tutorial on Firewalls and a listing of some available ones see the link below:Understanding and Using Firewalls
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit Windows Update Site regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
    A tutorial on installing & using this product can be found here:Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
    A tutorial on installing & using this product can be found here:Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
    A tutorial on installing & using this product can be found here:Using SpywareBlaster to protect your computer from Spyware and Malware
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

#7 peebee

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Posted 11 February 2005 - 06:08 AM

Hi penmore,

I was able to remove the explorer.cab file and when I re-run NAV 2004 all is clear.

Now when I run Microsoft AntiSpyware Beta1 it detects Ďpossible Hijack (Browser Modifier) Threat level High. Internet Start Page http://www.bbc.co.uk It claims to remove this threat but it detects it again on the next scan.

Logfile of HijackThis v1.99.0
Scan saved at 10:04:59, on 11/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\PROGRA~1\BTYAHO~2\Help\SMARTB~1\MotiveSB.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\ONSPEED\onspeed.exe
C:\Program Files\BT Yahoo!\Help\bin\mpbtn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTYAHO~2\Help\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MailWasher] C:\PROGRA~1\MAILWA~1\MAILWA~1.EXE
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo!\Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Norton Personal Firewall Proxy Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Sorry I canít always get back to you as quickly as I would like-I have been having awful connection problems with BT who are trying to get me broadband, but not having a lot of success. Yesterday they cancelled my internet dial up access because they claimed I was a broadand customer- even though they hadnít given me broadband!
I am away for the half term break as from tonight Friday, back Sunday 20th.
Thanks again for all your help.

Regards
peebee

#8 penmore

penmore

    Malware Sniffer


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Posted 11 February 2005 - 09:40 AM

Hi peebee,

Thanks for getting back to me with the information. I will leave this log open until you are back and respond. There are a couple of things you could do when you return:
  • Run HijackThis
    Click on the Scan button and when complete
    Put a check beside all of the items listed below

    • R3 - Default URLSearchHook is missing

    Close all open Explorer windows and browsers
    Click on the "Fix Checked" button

  • Download and run Ad-Aware and Spybot Search & Destroy as per items 7 & 8 in my prevention list and let me know if they find anything.

  • Reboot your machine, run HijackThis and post a new log here with details of the Ad-Aware and Spybot runs.





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