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Memory Culd Nt Be Read Problem And Slw Cmputer


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8 replies to this topic

#1 Beautyspot

Beautyspot

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Posted 21 August 2007 - 09:46 PM




I get the following error when starting some programs - the instruction at "0x008c19ff" referenced memory at "0x00000000". The memory could not be "read". I got this for adobe acrobat Pro 8. i tried to reinstall it. That caused more problems (given below) but this problem for adobe acrobat was solved. I have this for problem for Spiderman 3 game, though.
While installing Adobe acrobat i got the following errors. giving one as example. (i have attached the other errors messages from the installation logs separately).

Error 1406.Could not write value ThreadingModel to key \Software\Classes\CLSID\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\InprocServer32. System error . Verify that you have sufficient access to that key, or contact your support personnel.

i had to ignore them and complete the install. I checked google and i got the information that i should go to registry editor and then change the properties so that my user id is added to the list of users who have access to the registry keys. Though i have admin rights to my computer, I am not able to do this for all the entries. Example - 5F226421-415D-408D-9A09-0DCD94E25B48 I am not able to change the properties. I do not know the reason.

Pls help.
2. My system is also slow. I am posting my Hijackthis log followed by Autoruns log.
3. Cannot see any USB devices unless i go and explicitly map them again using DISKPART everytime.

Logfile of HijackThis v1.99.1
Scan saved at 7:44:54 AM, on 8/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\ZoneLabs\avsys\Monitor.exe
C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
C:\WINDOWS\system32\locator.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\dmadmin.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\Apvfb.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\SYSTEM32\taskmgr.exe
C:\Program Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Prasad's Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: IEHandler Class - {F4A27D22-E603-4B1B-B8D0-1CF7D57E56F2} - C:\Program Files\NetLeech\IEExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Download With NetLeech - C:\Program Files\NetLeech\NLExtMenu.htm
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O17 - HKLM\System\CCS\Services\Tcpip\..\{A894B294-C50A-4AD4-8020-EF9BA2FD4A2F}: NameServer = 202.54.12.164,202.54.29.5
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: VESWinlogon - C:\WINDOWS\SYSTEM32\VESWinlogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Windows OneCare Live (winss) - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\winss.exe (file missing)

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Autoruns log is attached-


Any help would be appreciated.

Attached Files


Edited by Beautyspot, 22 August 2007 - 09:19 PM.


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#2 Yourhighness

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Posted 01 September 2007 - 04:27 AM

Hello Beautyspot and welcome to BleepingComputer!

My name is Johannes and I will be dealing with your log today.
Please note that comments are made in green, links are in red and important things are outlined by using the blue color.

Please also take note of the following:
  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
Please give me some time to look over your log and I will get back to you as soon as possible.
Thanks,
Johannes

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#3 Yourhighness

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Posted 03 September 2007 - 11:07 AM

Hey Beautyspot,

Step #1

I noticed that you are running an outdated version of HijackThis. Please remove your current HijackThis and lets install a current version into an easily remembered and safe location:
  • Please click here to download hijackthis.exe
  • Save hijackthis.exe to your desktop.
  • Double click on the hijackthis.exe icon on your desktop then install it.
  • Using My Computer/Windows Explorer, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe to run it.
  • If you would like to make a shortcut for your Desktop so it's more easily accessable, right click HijackThis.exe and choose Send To > Desktop (create shortcut).
  • Click "Do a system scan only". HijackThis will make a quick scan and show you a list of entries.
Step #2

* Clean your Cache and Cookies in InternetExplorer:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
Step #3

Once you have done this please create an uninstall list:
  • Start HiJackThis
  • Press 'Config'
  • Press 'Misc Tools'
  • Press 'Open Uninstall Manager'
  • Press 'Save List'
  • Save the log to a convenient location
Step #4

Now please report back with the new log from the newest HijackThis version and the uninstall list.

Thanks.

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#4 Beautyspot

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Posted 04 September 2007 - 05:35 AM

Johannes - Thanks a lot for taking up this task. I appreciate your help and time.

I have gone thru all the steps given by you and then following are the logs -

Hijackthis log (latest Hijackthis used).
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:56:39 PM, on 9/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\oodtray.exe
C:\Program Files\Apoint\Apvfb.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\OO Software\Defrag Professional\OODCNT.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\PROGRA~1\CHESSM~1\UNWISE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {F4A27D22-E603-4B1B-B8D0-1CF7D57E56F2} - (no file)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [OODefragTray] C:\WINDOWS\system32\oodtray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - .DEFAULT User Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O17 - HKLM\System\CCS\Services\Tcpip\..\{A894B294-C50A-4AD4-8020-EF9BA2FD4A2F}: NameServer = 202.54.12.164,202.54.29.5
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Windows OneCare Live (winss) - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\winss.exe (file missing)

--
End of file - 9690 bytes


Pls find the Uninstall list -

ABC Amber Text Converter
Access Conversion Toolkit
Ad-Aware SE Professional
Adobe Acrobat 8 Professional - English, Français, Deutsch
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.0.8
Advanced Uninstaller PRO 2005 - version 7
AI RoboForm (All Users)
AI RoboForm Adapter for Firefox/Mozilla/Netscape
Archos MPG4 Translator V3.0.7
Auto Gordian Knot 2.26
Azureus
Canon Camera Window for ZoomBrowser EX
Canon EOS Kiss REBEL 300D WIA Driver
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities File Viewer Utility 1.3
Canon Utilities PhotoStitch 3.1
Canon Utilities RemoteCapture 2.7
Canon Utilities ZoomBrowser EX
CardRd81
CCleaner (remove only)
CCScore
Chess Mentor 2.0
Click to DVD 2.2.10
CloneDVD2
CR2
Diskeeper Professional Premier Edition
DivX Codec
DivX Player
DivX Web Player
Dr Watson for Microsoft Windows OneCare Live v0.9.0929.18
DVgate Plus
ESSBrwr
ESSCDBK
ESScore
ESSCT
ESSgui
ESShelp
ESSini
ESSPCD
ESSSONIC
ESSTOOLS
ESSTUTOR
ESSvpaht
ESSvpot
FlashGet(JetCar)
Flickr Uploadr 2.5.0.15
GetDiz 3.0
Google Earth
Google Talk (remove only)
HDAUDIO SoftV92 Data Fax Modem with SmartCP
High Definition Audio Driver Package - KB835221
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
HLPIndex
HLPRFO
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB909394)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915800)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB918005)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
InstaColl 0.9.4512.24
InstantCopy
Intel® Graphics Media Accelerator Driver for Mobile
Intel® PRO Network Connections Drivers
Intel® PROSet/Wireless Software
InterVideo WinDVD 5 for VAIO
InterVideo WinDVD 6
InterVideo WinDVDX
iPAQ WebReg
J2SE Runtime Environment 5.0 Update 6
Lavasoft Reghance 2.1 -licensed-
Magic ISO Maker v5.3 (build 0229)
MagicDisc 2.5.74
MailFrontier Desktop
mCore
mDriver
Memory Stick Formatter
Microsoft .NET Framework 2.0
Microsoft ActiveSync
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Date and Phone XML Smart Tags
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook 2007
Microsoft Office Outlook 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Project MUI (English) 2007
Microsoft Office Project Professional 2007
Microsoft Office Project Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office SharePoint Designer 2007
Microsoft Office SharePoint Designer 2007
Microsoft Office SharePoint Designer MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Visio MUI (English) 2007
Microsoft Office Visio Professional 2007
Microsoft Office Visio Professional 2007
Microsoft Office Word MUI (English) 2007
Microsoft Reader
Microsoft Reader for Pocket PC
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Logo
mMHouse
Mobipocket Reader 6.0
Mozilla Firefox (2.0b1)
mPfMgr
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
Musicmatch® Jukebox
mXML
Nero 7 Premium
Nokia Connectivity Cable Driver
Nokia Multimedia Factory
Nokia PC Connectivity Solution
Nokia PC Suite
Nokia Software Updater
Notifier
O&O Defrag Professional Edition
Opera 9.20
OTtBP
OTtBPSDK
Picasa 2
PictureGear Studio 2.0
PowerISO
PowerQuest PartitionMagic 8.0
RealPlayer
Realtek High Definition Audio Driver
Registry Mechanic 6.0
Remove Hidden Data Tool
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Excel 2007 (KB936509)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB936514)
Security Update for Publisher 2007 (KB936646)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Setting Utility Series
SFR
SHASTA
SKIN0001
SKINXSDK
SnagIt 7
Sony Certificate PCH
Sony USB Driver
Sony Utilities DLL
Sony Video Shared Library
Spider-Man 3 ™
SUPERAntiSpyware Free Edition
Tracks Eraser Pro v6.1
TuneUp Utilities 2007
Tweak-SE plug-in for Ad-Aware SE
Ultimate Startup Manager
Update for Office 2007 (KB932080)
Update for Office 2007 (KB932080)
Update for Office 2007 (KB932080)
Update for Office 2007 (KB932080)
Update for Office 2007 (KB932080)
Update for Office 2007 (KB934391)
Update for Office 2007 (KB934391)
Update for Office 2007 (KB934393)
Update for Office 2007 (KB934393)
Update for Outlook 2007 (KB937608)
Update for Outlook 2007 (KB937608)
Update for Outlook 2007 Junk Email Filter (kb936644)
Update for Outlook 2007 Junk Email Filter (kb936644)
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Word 2007 (KB934173)
Update for Word 2007 (KB934173)
URGE
VAIO Control Center
VAIO Event Service
VAIO Help and Support
VAIO Launcher
VAIO Light Flo Wallpaper
VAIO Media 4.0
VAIO Media Integrated Server 4.1
VAIO Media Redistribution 4.0
VAIO Media Registration Tool 4.0
VAIO Original Screen Saver VAIO Scene SD Wide Contents
VAIO Original Screen Saver ver.1.1.01
VAIO Power Management
VAIO Registration
VAIO Survey Standalone
VAIO Update 3
VAIO Wireless Utility
VAIO Zone
VPRINTOL
Welcome to VAIO life
Windows Desktop Search 3.01
Windows Driver Package - Nokia Modem (06/12/2006 6.81.0.21)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Connect
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB307154
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB884575
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
WinRAR archiver
WinTasks Trial
WinZip 11.1
WinZip Companion for Outlook
WIRELESS
Wireless Switch Setting Utility
XviD MPEG-4 Video Codec
XviD MPEG4 Video Codec (remove only)
Y!Muti Messenger
Yahoo! extras
Yahoo! Messenger
Yahoo! Toolbar
YPOPs! 0.7.3
ZoneAlarm Security Suite

Thanks in advance.

#5 Yourhighness

Yourhighness

    The BSG Malware Fighter


  • Malware Response Team
  • 7,943 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hamburg
  • Local time:05:38 AM

Posted 05 September 2007 - 07:04 AM

Hey Beautyspot,

Step #1

Run HijackThis, press Scan, and put a check mark next to all these entries:

O2 - BHO: (no name) - {F4A27D22-E603-4B1B-B8D0-1CF7D57E56F2} - (no file)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)


Close all other windows and browsers, and press the Fix Checked button.

Step #2

If you have not set them yourself, you might want to fix the following restrictions with HijackThis:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Step #3

I see you are using peer2peer (p2p) software. If you are going to use p2p file sharing, I suggest you choose a safe program from here: http://p2p.malwareremoval.com/.

If you use P2P software, make sure you are careful about what you open and what P2P program you install. Malware is all over the P2P networks and the programs often come bundled with Adware and Spyware.

Further readings of interest in regards to the p2p "issue" are: http://pcpitstop.com/spycheck/p2p.asp and this: http://pcpitstop.com/spycheck/badtorrent.asp

Step #4

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u2...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.
Step #5

Please do an online scan with Kaspersky Webscan (You need to use InternetExplorer or enable IEView in Firefox)

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save Report as button >> name it >> chose "Text file" in the Save as type dialogue
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Step #6

Please report back with a fresh HijackThis log and the log from the Kaspersky scan.

Thanks.

"How did I get infected?" - "Safe-hex" - Member of UNITE -
Posted Image


#6 Beautyspot

Beautyspot
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:10:08 AM

Posted 10 September 2007 - 10:03 AM

Hi Johannes -
I am sorry about responding late to this as I was also out of town due to office work and did not have access to my computer.
I have completed all the steps and the following are the Logs -
Note: I fixed this entry - O2 - BHO: (no name) - {F4A27D22-E603-4B1B-B8D0-1CF7D57E56F2} - (no file) but it came back. I fixed it again but i am not sue that it will not come back.

Hijackthis Log -
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:09:11 PM, on 9/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\Apvfb.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - .DEFAULT User Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A894B294-C50A-4AD4-8020-EF9BA2FD4A2F}: NameServer = 202.54.12.164,202.54.29.5
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Windows OneCare Live (winss) - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\winss.exe (file missing)

--
End of file - 9410 bytes

Kaspersky Online malware Scan Log -
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, September 10, 2007 8:07:49 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.1
Kaspersky Anti-Virus database last update: 10/09/2007
Kaspersky Anti-Virus database records: 411387
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
I:\

Scan Statistics:
Total number of scanned objects: 117680
Number of viruses found: 1
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 02:05:23

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.4.Crwl Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.4.gthr Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001000E.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010011.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010013.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001E.ci Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001E.wid Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001E.wsb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\INDEX.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\CiPT0000.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\Used0000.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SecStore\CiST0000.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk1.gthr Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk2.gthr Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.Ntfy8.gthr Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\tmp.edb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Windows.edb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Temp\usgthrsvc\Ntf1.tmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Temp\usgthrsvc\Ntf2.tmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Temp\usgthrsvc\Perflib_Perfdata_934.dat Object is locked skipped
C:\Documents and Settings\Annu\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Prasad\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Prasad\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Prasad\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Prasad\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Prasad\Local Settings\Temp\~DF8F1.tmp Object is locked skipped
C:\Documents and Settings\Prasad\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Prasad\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Prasad\My Documents\Goodone_self extracting ppt.zip/Goodone_self extracting ppt.exe Infected: Trojan-Spy.Win32.KeyLogger.cq skipped
C:\Documents and Settings\Prasad\My Documents\Goodone_self extracting ppt.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Prasad\ntuser.dat Object is locked skipped
C:\Documents and Settings\Prasad\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Data\master.mdf Object is locked skipped
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Data\model.mdf Object is locked skipped
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Data\modellog.ldf Object is locked skipped
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Data\templog.ldf Object is locked skipped
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\MailBuddy.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{0803D443-492F-46D4-A7CD-A0F2180414C9}\RP39\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\ANNURAJA.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log Object is locked skipped
C:\WINDOWS\SoftwareDistribution\DataStore\Logs\tmp.edb Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox2.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox2.idx Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\drivers\sptd3725.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_310.dat Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_710.dat Object is locked skipped
C:\WINDOWS\Temp\ZLT01254.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT05c97.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Pls let me know further action.

Edited by Beautyspot, 10 September 2007 - 10:26 AM.


#7 Yourhighness

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Posted 10 September 2007 - 01:42 PM

Hey Beautyspot,

regarding your original problem with adobe, I could only find this reference: http://www.adobeforums.com/cgi-bin/webx/.3bc3b20d. If this does not solve your problem, have a look at the software forum.

Step #1

Please navigate to and delete the following file: C:\Documents and Settings\Prasad\My Documents\Goodone_self extracting ppt.zip

Step #2

Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Step #3

For a nice list of freeware programmes in all categories, please have a look at this thread with freeware products that are regarded as useful by the users of this forum: Commonly Used Freeware Replacements.

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
I recommend you regularly visit the Windows Update Site , you where lagging behind on a few of them!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • By updating your machine, you have one less headache! Posted Image
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish, you can also use automatic updates. This is a good thing to have if you want to be up-to-date all the time, but can also be a bit of an annoyance due to its handling and the sizes of the updates. If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
  • If you do not want to have automatic updates turned on, or are on dial-up, you can always download updates seperately at: http://windowsupdate.microsoft.com.
It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Please also have a look at the following links, giving some advice and suggestions for preventing future infections: Another recommend, is to download HostMan. It safeguards you with a regularly updated Hosts-file that blocks dangerous sites from opening. This adds another bit of safety while surfing the Internet. For installlation and setting up, follow these steps:
  • Double-click the Downloaded installer and install the tool to a location of your choice
  • Via the Startmenu, navigate to HostsMan and run the program.
    • Click "Hosts" in the menu
    • Click "Manage Updates" in the submenu
    • Out of the three, select atleast one of the three (I have MVPS Host as my main one)
    • Click "Add Update." After that you will only need to click on the following button to retrieve updates:
      Posted Image
  • Click the X to exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet

Glad I was able to help and if there any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BC, we also help people with other computer problems! Do not forget to tell your friends about us!

"How did I get infected?" - "Safe-hex" - Member of UNITE -
Posted Image


#8 Beautyspot

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Posted 13 September 2007 - 02:06 AM

Johannes - Thanks for the help. Pls let me know how to proceed further, i mean what is the section that I should post my problem in next.

#9 Yourhighness

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Posted 13 September 2007 - 03:10 AM

Hey Beautyspot,

under the software forum - http://www.bleepingcomputer.com/forums/f/78/software/ chose one that best fits your program causing this trouble (I would say Business applications or all other applications). If a mod or another forum member thinks that it is yet to be posted in a different part of the forum, it can still be moved.

Thanks.

Johannes

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