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Very Slow Internet Loads


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3 replies to this topic

#1 garquillo

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Posted 21 August 2007 - 06:05 PM

Hello,
Recently, the last week or two my computer is having a hard time loading pages on the internet. Some pages don't come up at all and others (such as, weather.com and hotmail) take 2 minutes or more to load on my DSL connection.
I have run Ad-aware, SpyBot, Stinger, Bit Defender, and Norton in safe-mode and all came back clean, except for a tracking cookie on Ad-aware. I ran AVG virus scanner and it found a few things which it deleted for me.... (ADW_winantspy, TROJ_dloadder.ggn, Troj_generic).
I also ran Pandascan and it showed C:\recycler\s-1-5-21-2243138800-123569....which I have no idea how to delete.
Hope you can help me as you have in the past.
Gerry

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#2 buddy215

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Posted 21 August 2007 - 07:39 PM

You had/have some serious malware there. Suggest you do a scan with Super Antispyware. Suggest you also empty the recycle bin for each account on the computer. That may not get rid of the malware that was found in the Recycler folder, just eliminate that as a possibility.
Suggest you also post a Hijack This log. Post it in the Hijack This Forum--NOT in this forum. Instructions in second link.

Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

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#3 garquillo

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Posted 22 August 2007 - 07:15 AM

Hi again,
I have run Superantispyware in safe mode and quarantined two items:
adware.autosearch (1)
adware.trackingcookie (2)
I also re-ran Spybot which came up clean, and Ad-Aware which found 2 data-miner tracking cookies, also quarantined. I ran CCleaner also.
I have posted a HiJack this log also:
http://www.bleepingcomputer.com/forums/t/105286/hijack-this-log/

#4 quietman7

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Posted 22 August 2007 - 07:25 AM

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusing, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Thanks for your cooperation and good luck with your log.
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