Posted 21 August 2007 - 11:07 PM
Yes .. it is a disk. I just re-installed ... and am online on it ... when I try to get off later, it will upgrade from walmart connect to netscape connect. All saved info is placed on my harddrive -- no webspace.
Customer service always says I can simply "drop" the saved old filing cabinet and favorites/ preferences (saved on desktop) into the new one (on C:), but the new one has never recognized or incorporated the old; so I quit even trying to save it on my computer. I have used a free yahoo acct. to save stuff since 2003 ... however, it is just easier and faster to use my ISP for e-mail. I also can attach bigger files... that is an advantage. I don't get that with Yahooo.
I like the window arrangement/ browser this ISP offers over netscape and those set up like it...
I think this problem has more to do with my computer than the ISP because there are times when I get these messages saying the main module has had an error and has to close down. This message offers 2 choices: close or access to reveal exactly what the error is... which varies. (IT used to always be a rundll error, now it is different things. I had it written down here, but my children have been using my desk and I cannot find it now. I might be able to remember it... I will try.) Anyways,
IF I choose close I will EVERY single time have to remove and reinstall my ISP software from disk, but if I ignore it ... drag and drop it to the side -- close out my ISP and restart my computer all will be fine...
But, there are times when I go back and it will not fully load anyways & then, I will have to remove and reinstall.
NOTHING else appears to be affected ... I have yet to detect any associated issues. I think this is only the 2nd time I had to re-install since May, but I had some genealogical information waiting to be sent and it is gone now.
I really appreciate your help!