Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Isearch grumble grumble


  • Please log in to reply
13 replies to this topic

#1 Sheldon

Sheldon

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:21 PM

Posted 02 February 2005 - 09:34 PM

After returning from vacation I found some added "tools" on my computer, one of which was a search tool attached to my toolbar (I'm running 98SE). After a month, I finally decided it was time to get rid of this annoying little addition so I searched and found it was a product of a website called isearch. I went to the site, which at the time looked legit, downloaded the program that said it would get rid of the isearch tools, ran it, and subsequently am unable to load windows. I did a little web research but I'm still unsure if this is malicious software, or if my computer is able to be saved. I tried using the emergency disk, and the Windows CD both to no avail. Can anyone help me?

Thanks


Mod Edit: This will be moved to a more appropriate Forum. Where it can receive the attention it deserves.

Edited by scarlett, 03 February 2005 - 07:55 AM.


BC AdBot (Login to Remove)

 


#2 delta dart

delta dart

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:San Antonio Tex
  • Local time:12:21 PM

Posted 03 February 2005 - 12:22 AM

Sheldon
When you use theWin SE boot disk what type of indication do you get?
You may have to enter the bios and set your floppy as the primary boot disk before it will boot from the floppy.
Russ

#3 Scarlett

Scarlett

    Bleeping Diva


  • Members
  • 7,479 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:As always I'm beside myself ;)
  • Local time:12:21 PM

Posted 03 February 2005 - 06:15 AM

~ Symantec ~

Behavior 

Spyware.ISearch is an Internet Explorer Browser Helper Object and functions as a toolbar. It is a search hijacker and also tracks user activity on a remote server at isearch.com.


Transmission

The ISearch toolbar can be manually installed through ActiveX installers, or it comes bundled with other software.



What programs, if any do you use to scan your system for spyware/adware?

If you haven't done so already. I suggest that you download and install Spybot-S&D and Adaware SE Personal (links below in my sig,) and scan your system with them. Remember to always check for the latest updates before you scan.

This link will take you to an informative topic concerning protection. Which will guide you through the all the steps and programs needed to protect your computer. Including Spybot-S&D and Adaware. As mentioned above.

Simple Steps to Keep Your Computer Secure!

Once you have done so. And you are still experiencing problems. You may need to post a Highjack This Log. Information for doing so can be found here:

How To Submit a Highjack This Log

Edited by scarlett, 03 February 2005 - 07:10 AM.

Posted Image

#4 Sheldon

Sheldon
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:21 PM

Posted 03 February 2005 - 03:05 PM

I'm not running any spyware/adware, but more importantly I can't download and run them because I can't start my computer.  The computer starts up, runs scandisk, begins loading windows but shows a "updating windows settings" dialogue box and progress bar.  The bar progresses to the end, but windows never loads. 

Also, I had read that quote from Symantec but it is unclear whether or not the software is malicious. 

And with regards to Russ, when I booted from the emergency disk, it just took me to DOS. 

Can anything be done?

Thanks,
Sheldon

#5 Scarlett

Scarlett

    Bleeping Diva


  • Members
  • 7,479 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:As always I'm beside myself ;)
  • Local time:12:21 PM

Posted 03 February 2005 - 09:29 PM

I apoligize for overlooking the fact you were unable to load Windows. I was only focusing on ISearch. Surely there is someone that can help. Fingers crossed. :thumbsup: Do not give up hope yet.

Edited by scarlett, 03 February 2005 - 09:30 PM.

Posted Image

#6 Scarlett

Scarlett

    Bleeping Diva


  • Members
  • 7,479 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:As always I'm beside myself ;)
  • Local time:12:21 PM

Posted 04 February 2005 - 06:15 AM

Bump

Hey guys. This poor soul Sheldon, is having loads of trouble. He can not even get Windows to load.

Could someone please :thumbsup: help him?

Edited by scarlett, 04 February 2005 - 06:16 AM.

Posted Image

#7 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,717 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:12:21 PM

Posted 04 February 2005 - 08:59 AM

Can you boot into safe mode?

#8 JEservices

JEservices

    helping hand


  • Members
  • 1,700 posts
  • OFFLINE
  •  
  • Location:Texas
  • Local time:11:21 AM

Posted 04 February 2005 - 04:42 PM

When you get a DOS prompt, what happens when you type "win" <enter>?
We are all curious like a cat. We wonder, we ask, we learn.
Please post back when a suggestion works, so that others may learn.

#9 Sheldon

Sheldon
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:21 PM

Posted 04 February 2005 - 10:01 PM

Thanks for everyone's help. I did manage to boot into safe mode by pushing control before windows could load but my knowledge pretty much ends after that. What can I do from there? Thanks.

#10 delta dart

delta dart

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:San Antonio Tex
  • Local time:12:21 PM

Posted 04 February 2005 - 10:27 PM

Sheldon
Try these instructions. This will restore your registry to a setting that was working earlier. You may lose some programs you installed earlier but you can always reinstall them. I would select the oldest previously listed registery file in step 4.

1.Start your computer, press and hold CTRL, and then choose
Safe Mode Command Prompt Only from the Windows 98 Startup
menu. If you are running Windows Me, start your computer
with the startup disk.

2.At the MS-DOS prompt, type cd\windows\command, and then press
ENTER. Where windows is the name of the folder in which Windows
is installed.

3 At the C: prompt, type scanreg /restore, and then press ENTER. (Note space between scanreg & /)

4.Select the previous registry you want to restore, and then press
ENTER. NOTE: A properly working registry has the word "Started"
next to the date.

5.When you receive notification that you restored a properly
working registry, press ENTER to restart your computer.
Russ

#11 Sheldon

Sheldon
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:21 PM

Posted 05 February 2005 - 01:15 AM

Russ,
Thank you so much. It worked instantly and it looks like a full restore. Thanks to everyone who replied. It is fantastic to have my computer back! Sending a donation in right now.

Sheldon

#12 Scarlett

Scarlett

    Bleeping Diva


  • Members
  • 7,479 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:As always I'm beside myself ;)
  • Local time:12:21 PM

Posted 05 February 2005 - 05:29 AM

Fantastic news! :thumbsup: And I thank you for your support of BC.

Now to get your computer secure. :flowers:


Simple Steps to Keep Your Computer Secure!

Edited by scarlett, 05 February 2005 - 06:24 AM.

Posted Image

#13 delta dart

delta dart

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:San Antonio Tex
  • Local time:12:21 PM

Posted 05 February 2005 - 06:48 PM

Sheldon

Glad you are up and running again. Thanks for replying about your success. Some people never tell us what if anything fixed their problem so we have no way of knowing if any of our suggestions helped.

Russ :thumbsup:

#14 JEservices

JEservices

    helping hand


  • Members
  • 1,700 posts
  • OFFLINE
  •  
  • Location:Texas
  • Local time:11:21 AM

Posted 05 February 2005 - 08:02 PM

Thank You Delta Dart for your great help!! :thumbsup:
We are all curious like a cat. We wonder, we ask, we learn.
Please post back when a suggestion works, so that others may learn.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users