Posted 20 August 2007 - 07:37 PM
I decided to document how I resolve this problem in case someone else runs into it in the future. If anyone has any suggestions please chime in.
I got a new Vista laptop and am trying to add tags to some of our pictures. Everytime I try to add a tag to a picture it says it is unable to. If I add a tag in Windows Photo Gallery and then exit the file it says:
Changes to the tags, caption, rating or date taken could not be saved to this file.
My only option is to press OK.
I have tried to also add tags from within the files properties. If I right click on a picture, select properties and then click on the details tab, I should be able to add tags to the picture from there. So I click on the Add a tag option when I highlight the Tags field, and then type in a tag and Press OK, I get the following error:
An unexpected error is preventing the operation. Make a note of this error code, which might be useful if you get additional help to resolve this problem:
Error 0x88982F50: No error description available
Then I have the option to Try Again or Cancel. Try again produced the same error.