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Vundo Virus


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#1 dodson5

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Posted 20 August 2007 - 06:46 PM

Vundo Virus, Other Viruses (ex Bloodhound.Exploit.6), Pop Ups, WinAntiSpyware Alert (never never goes away!), slow (crawling) operating system, virtual memory full

I have tried the following fixes. (This is my college-bound daughter's computer.) Followed Symnatec's instructions. No avail. Followed
forums.techguy.org and atribune.org (vundo and virtumundobegone) as closely as possible as instructions do not always match my Windows XP.
Some success! Increased speed and removal of some vundo viruses.

bleepingcomputer - Followed the prepping for hijackthis logs. Step 3 - Clean out temp files - Easy enough! Step 4 - Scan with AdAware Tried
several times however AdAware would close out before completely finishing Scan with Spybot - Eventually completed as this scan too
kept dropping Step 5 HouseCall worked Eventually Panda AntiVirus Scan worked Bit Defender never could complete it's task (The
viruses I have could not be handled by this scan) Step 6 McAfee Stinger worked Step 8 thanks for the warning about SP2 as it is not
loaded on this system Step 9 Downloaded and created a log however the log cannot be saved to Notepad (access denied) I do not know how
to save the log! I tried uploading the log to Post HiJackThis however bleepingcomputer window keeps shutting down (in fact this is the
second time I've written, hopefully this message will go thru) My system is set to accept all cookies Now what?

Am unable to run certain applications to remove viruses. Am unable to send HiJackThis Log. Am waiting for yall to wave your magic wand
in my direction! Thx!

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#2 quietman7

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Posted 20 August 2007 - 08:38 PM

Follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".
(scroll down to where it says Removal Instructions)
If you already have a copy of smitfraudfix, make sure you re-download and use the most current version as the tool is frequently updated.

Next download RogueRemover and save to you Desktop. (This program is for Win XP, 2000, NT only)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover.
  • During the installation an icon will automatically be created on your Desktop.
  • Double-click on the RogueRemover icon to launch the program and select Check for Updates.
  • If prompted, click Download to receive the latest updates.
  • When completed, close the update window.
  • Select "Scan" and the program will walk you through the remaining steps.
If your problem continues and you still need to post a hijackthis log, please do this.

Some variants of Vundo malware will hide certain entries in a hijackthis log to prevent detection so yoy need to rename HijackThis. Open the HijackThis Folder, find the HijackThis.exe file, right click on it and select rename. Type Analyze.exe and hit "Enter". Double-click on Analyze.exe (which is still HijackThis). If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Analyze.bat or Analyze.com
  • Choose "Scan" and HijackThis will analyze your system.
  • When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that and when the Save logfile window opens, use the drop down box to save the log in the same folder as Hijackthis. At the bottom make sure the File name is hijackthis.log and Save as type: Log files (*.log).
  • In the Hijackthis log, go to the top menu, click on "Format" and UNcheck "Word Wrap" if checked. Then click "Edit" > Select All > "Edit" again and "Copy" to copy the entire contents of the log and paste it into a new topic in the HijackThis Forum, not here.
Note: The "Analyze This" button is for use by TrendMicro and DOES NOT mean "Analyze My Log". You will need to post your log in the forum.

If you cannot post the log from the infected computer, save it to a usb stick and transfer it to another computer. Then go online and post it in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#3 dodson5

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Posted 21 August 2007 - 12:08 AM

Thank you so very much!

I followed the removal instructions in Smitfraud. I downloaded and ran RogueRemover which cleared up a lot of stuff, including seemingly permanent error messages. I was still getting popups so I ran SuperAntySpyWare and uncovered approx 200 problems. All seems to be well for the moment. I feel that if anything resurfaces, it will be minor and dealable at this point (even tho I'm exhausted with this stuff!)

I noticed in passing a "forum" about what should be on the start up menu. I will check into that and set up this laptop with applications to protect it (hopefully automated ones) before returning the laptop to my daughter. Any recommendations are greatly appreciated.

Once again, thank you! You guys are absolutely wonderful!

#4 quietman7

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Posted 21 August 2007 - 06:40 AM

Your welcome.

Once all the malware has been removed, you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system if you use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recent Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

...what should be on the start up menu...

Use a startup manager like Startup Control Panel, Autoruns or Starter by CodeStuff.
If you untick an entry it will no longer run at startup. This will allow you to experiment and see how your system performs with any of them disabled. Note: some startup programs are necessary so be careful what you disable.

If you are unsure what any of the program entries are or if they are safe to disable, then do a search on Google or at one of the following databases:
Startup Programs Database
StartupList Index

Anytime you come across a suspicious file which you cannot find any information, the file has a legitimate name but is not located where it is supposed to be or you want a second opinion, then submit it to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
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