Posted 20 August 2007 - 01:37 PM
The system is a Dell Dimension 3000, Win XP sp2, 40G hard drive. I use ZA, Grisoft AVG anti-virus, Spybot, Spywareblaster, and AdAware. Recently I purchased a Maxtor external drive to help take the bloat off of the original 40G.
I've only used the Maxtor a few times to transfer files (just to get used to the thing). Yesterday I tried a backup using it; the system responded that the backup had failed. In the meantime, I also noticed several problems with AdAware, Spybot, and AVG. Neither AdAware, nor Spybot would uninstall, Spybot wouldn't do a system check, and, until I did a system rollback, AVG had disappeared. The rollback brought up a few more problems with missing files and whatnot.
I decided to reinstall XP. Recently, with some help from bleepingcomputer, I did this successfully with our Dell 8200, but the 3000 is proving to be a pain. The first reinstall seemed to take, but I could not attain I-net access as the system didn't seem to recognize the Ethernet connection. I couldn't resize the screen, either. Consequently, I tried doing a second reinstall. Now the system boots to a screen where I can choose one of two versions of XP. The first version (on drive C, I'm assuming), gives the following:
Windows could not start because the following file is missing or corrupt:
Please re-install a copy of the above file.
Trials using the second version lead to an attempt by the system to reinstall XP. Once it's loaded some files, I get a screen where I can choose to set up XP, repair an existing installation, or quit. Choosing the repair option gets me to a screen that asks which XP I want repaired; there's only one option given: 1 C:\WINDOWS. That option ends in another screen where it will accept a few DOS commands, but no repair is done (I assume it's because there is no OS there to repair). The other option, the reinstall, loads some files, then gives a screen saying: "Setup cannot copy the file: megasas.cat" along with options to retry, skip the file, or quit. (When I first attempted to do the second reinstall, the file it couldn't seem to copy was cercsr6.sys. Several attempts to retry failed, and attempts to skip copying the file just led to more files it couldn't copy.)
Shortly after trying the second reinstall I also noticed the CD-ROM wasn't running (I'm guessing this is why the reinstall won't get past the inability to copy files). I was able to run diagnostics and the CD ROM player is operable. It's possible the driver isn't loading.
Anyway, I'm stuck. Any and all suggestions are welcome.