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Windows Will Not Start

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#1 Cappi106


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Posted 19 August 2007 - 12:18 PM

When I turn on my Dell computer it tries to start up windows. I have Windows XP. It tells me that a problem has been detected and windows has been shut down to prevent damage to your computer. It also mentions something about having recently installed new hardware or software and to remove it. I never installed anything new on it. This computer has a lot of important pictures that I don't want to lose. Do I have to reinstall windows, and if I do is there any way to get the pictures and files off of it first?? Also when I hit F8 to try to start in safe mode, it just sits there and won't do anything but bring up a long list of files. Thanks!

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#2 garmanma


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Posted 19 August 2007 - 12:27 PM

Can you give us the error message, word for word?
Posted Image
why won't my laptop work?

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