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Cd Disk Drive Won't Open


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#1 Sarah8503

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Posted 19 August 2007 - 11:36 AM

I have two disk drives D and E - well, I can't get E to open. When I load up the computer, the light doesn't even flash? When I go to My Computer - it's not even listed anymore. It worked fine on Thursday, now - nothing. Plesae help.

Edited by Sarah8503, 19 August 2007 - 11:37 AM.


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#2 dc3

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Posted 19 August 2007 - 12:01 PM

Have you checked to be sure that the power connector is properly connected?

If you have a disc in there that you need to retrieve you can open the tray by taking a paper clip that has been straightened and insert this in the small hole just below the tray, you will find some resistance when you push on this, don't be hesitant to push till you feel it give.

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#3 Sarah8503

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Posted 19 August 2007 - 12:04 PM

uh, how do I check the power connector?


I don't have a small hole below my tray..



Thanks for your help.

Edited by Sarah8503, 19 August 2007 - 12:14 PM.


#4 pascor22234

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Posted 19 August 2007 - 12:31 PM

Since both drives disappeared the problem is probably not with the drives themselves.
Sometimes optical drives simply disappear from Explorer. An easy way to try to get it/them back is by uninstalling the IDE channel that it/they are on. This is usually IDE2 in most desktop computers and laptops. When uninstalled XP reloads a fresh copy of the appropriate driver from the driver cache it keeps.


This is how to delete the driver:
Control Panel > System > Hardware tab > Device Manager Button

Click the plus sign just to the left of IDE ATA/ATAPI controllers. Right-click on Secondary IDE Channel and select Uninstall . Click OK . Restart the PC. XP will redetect the IDE channel and install the proper driver. Hopefully, this will make the optical drive(s) reappear in Explorer.



If this does not fix the problem, try this:

“Restore CD/DVD Drives to Explorer” (XP_CD-DVD-Fix.exe by Doug Knox)

#5 Sarah8503

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Posted 19 August 2007 - 01:13 PM

both drives didn't disappear. Just the E drive.

See, my mom ( who knows NOTHING about computers) got on mine last night, and I am not sure if she accidentlly deleted it or not.

#6 Sarah8503

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Posted 19 August 2007 - 01:26 PM

Well, I did the first thing, and the E drive still didn't show up.

so I will try the second thing.

#7 jhsmurray

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Posted 19 August 2007 - 01:41 PM

One thing you could check is to see if your BIOS recognizes it. Here's a link to how to enter the BIOS:
http://www.cyberwalker.com/article/28

If its listed, then its likely an issue with windows. If its not, then its probably some sort of hardware issue (like a loose cable inside the pc, etc).

If you're not sure what's going on in your BIOS, just post back. Also be sure not to save any changes to it while you're in there (yet).

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#8 WinCrazy

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Posted 19 August 2007 - 09:56 PM

Even if it's just the E: drive that's missing, go ahead and uninstall the IDE channel and try the Doug Knox fix.

#9 Sarah8503

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Posted 19 August 2007 - 10:23 PM

Well - it works now. I have no idea how i fixed it - but it works now! =) thanks everyone!




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