Welcome to the BleepingComputer HijackThis Logs and Analysis forum Kimberly
My name is Richie
and i'll be helping you to fix your problems.
and save to your desktop:Note:
It is important that it is saved directly to your desktop
Close any open browsers.
Double click on combofix.exe and follow the prompts.
When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply
Do not mouseclick combofix's window while it's running.
That may cause the program to freeze/hang.
Do NOT post the ComboFix-quarantined-files.txt unless I ask.
Download Trend Micro HijackThis 2.0.2
to your desktop:
Double click on HJTInstall.exe,it will prompt you to extract hijackthis.exe to C:\Program Files\Trend Micro\HijackThis.
When the install is complete,HijackThis will automatically launch.
When the license agreement appears,select "I Accept" and then click on the "Do a system scan only" button.
When the scan is complete,click on the "Save Log" button,then save it to your desktop.Copy and paste the entire contents of that log into your next reply.
After posting the log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised.
Doing so can result in system changes which may not show it the log you already posted.
Further, any modifications you make may cause confusion and could complicate any/the malware removal process.