Posted 18 August 2007 - 03:49 PM
My computer was recently infected with malware (I believe Vondo). I was able to successfully remove the malware with SuperAntiSpyware. However, I am now unable to open any of my Microsoft Word, Excel, or PowerPoint files. I either receive an error message that says "file is not in a recognizable format" or a bunch of jibbersh and the program asks me to select the correct text encoding type. Under file details, all of the affected files were "modified" on the same date/time, presumably by the malware.
Has anyone encountered this problem before or have any suggestions on what I should do next? Thanks,