What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using? Have you tried doing your scans in "SAFE MODE
Download and scan with Dr.Web CureIt
. Follow the instructions here for performing a scan.
Download and scan with SUPERAntiSpyware
Free for Home Users.
Then perform these online Virus scans
:[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]BitDefender Online Scanner
. <- Add a check by "Autoclean"
.F-Secure Online Scanner
. <- Be sure to follow the directions on the F-Secure page for proper Installation.
(also checks for rootkits
If you are still having problems afterwards you may need to post a HijackThis log and get expert assistance. Please read and follow all instructions
in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log
". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.
When you have done that, post your log
in the HijackThis Logs and Analysis Forum
, NOT here
, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.
Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information
. An expert will analyze your log and reply with instructions advising you what to fix.
Edited by quietman7, 18 August 2007 - 06:07 AM.