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Re-booting Of System And Blue Screen


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#1 bloomy

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Posted 18 August 2007 - 04:12 AM

My computer reboots several times before actually loads Windows properly. Sometimes it reboots even before it gets to the splash screen and then after several times I get the message that 'windows didn't start properly'. When it finally works it doesn't reboot at all. BUT a few times I also got this blue screen with sth. like:

Driver_IRQL_NOT-LESS-OR-EQUAL

technical info:
STOP: 0x0000008e (0xc0000005, 0xBF804966, 0xF760D4E8, 0x00000000)

win32k.sys- address BF804966 base at BF800000, DateStamp 45f013f6

make sure that there is enough space on the drive. If a driver is identified in the info turn it off or contact the producent on the update. try toc hange video cards.

there is also sth. about the update of BIOS. 'turn off the memory options of BIOS like buffering.

^^ but is only my translation as the info appears in polish.
few weeks ago I have my Windows XP reinstalled (I use Windows XP5.1), and added the new soundcard - but this started happening before I changed the soundcard.

what can I do?? today I my comp was rebooting for like 10 minutes!

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#2 quietman7

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Posted 18 August 2007 - 06:31 AM

The symptoms you describe could be due to hardware or overheating problems caused by a failed processor fan, bad memory (RAM), failing power supply, underpowered power supply, CPU overheating, motherboard, video card, drivers, dirty hardware, etc. If the computer is overheating, it usually begins to restart on a more regular basis. If your not finding any malware then its sounds like the latter problem.

When was the last time you cleaned the inside of your computer? Dust restricts the airflow and prevents proper cooling. This in turn can cause overheating and faulty processor fans which can result in unexpected shutdowns, random restarts, booting problems, etc.
  • Open your machine, check all the connections and make sure the fans are all operational.
  • Check the heat sink on the processor to ensure it is not blocked with dust or debris.
  • Remove the CPU's cooling unit and clean the fins on the heat sink that sits under the CPU with a can of compressed air.
  • Inspect the thermal compound between the CPU and heatsink as it can break down over time so.
  • Remove the cards and RAM modules, clean the contacts and reseat them.
  • Feel the CPU heatsink when it powers down. It should be warm to very warm but not hot.
See "Cleaning the Interior of your PC" and the "Illustrated How to Replace an AGP Video Card" (use as a guide to clean & reseat).

Download and run Motherboard Monitor 5. If Motherboard Monitor's seems to be reporting high temperatures for your CPU check to see what your max CPU temp is from here.

There are suggestions for troubleshooting power supply, video card, CPU, RAM, MB and hard drive here and here.

You can also use BurnInTest to stress test the CPU, hard drives, RAM, CD-ROMs, CD burners, DVDs, sound cards, graphics, network connection, printers, video playback. This utility works on all Windows versions to include Vista (32-bit & 64-bit).

Another option is Microsoft's Online Crash Analysis. The Windows Memory Diagnostic tests the RAM for errors with a comprehensive set of diagnostic memory tests. Also see Memtest86+ and Memtest86.
Read the directions under Technical Info and allow the test to run for at least 3 full passes (or let it run overnight). Any errors indicate that there is likely a problem with your physical memory (RAM).

Finally, look for problem entries in Device Manager and check if updates are available for your drivers.
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#3 pascor22234

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Posted 18 August 2007 - 02:10 PM

Did you check the available disk space on C: ?

From this site I got a basic explanation of the 0x8E exception:
http://aumha.org/a/stop.htm

"0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.) [Which is not terribly helpful]
A kernel mode program generated an exception which the error handler didnít catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade)."

The most problematic drivers are those for video cards. Try unistalling the video card and letting XP reinstall them on the next startup:
Control Panel > System > Hardware tab > Device Manager button
Click the plus sign to the left of the entry Display Adadpters. Identify your particular adapter from the list. Right-click on the adapter name and choose Uninstall. Click OK. Restart your PC. Hopefully this will replace cure the problem.

If the problem persists you should reinstall the driver from the web site of the manufacturer of the video chip on the video card, not the manufacturer of the video card. This will guarantee that you will get the latest (and hopefully the best) driver.

You may have to reinstall the other drivers such as those for the network adapter and motherboard chipset.

#4 bloomy

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Posted 22 August 2007 - 05:38 AM

I've reinstall the video drivers and now, after few days it's still ok! It happened once when I left the CD in cd-rom and wanted to start the comp. but otherwise it's ok!
so thanks both of you for help!

#5 quietman7

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Posted 22 August 2007 - 06:13 AM

Your welcome. :thumbsup:
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