Posted 17 August 2007 - 11:06 AM
When I or other users in our company try to download templates (such as organizational charts) that contain SmartArt graphics, we get a message that say that we are unable to download it and are given a few possible problems like make sure you have an internet connection and such. Then when we click ok on this message there is a help message that pops up from MS that says to select a different smart art template and download it and it should then work. That isnt the case, it still doesnt work. has anyone found a solution to this issue?