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Computer Freezes, Process: System


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#1 zcrane

zcrane

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Posted 16 August 2007 - 10:39 PM

Hey guys. First of all, I want to let you know that I do NOT have this computer with me. It is one of my relatives, but I have worked on it before.

Ok. The computer is a Dell Inspiron Laptop that is under 3 or 4 months old. The issue is this: When the lid is closed, the computer goes into sleep mode. Thats great, but when the lid is opened again the computer hangs. When you pull up the task manager the process System is at 97% - 99%.

Any idea what can cause this? I have racked my brain and can't figure it out. I have run spyware scans along with anti virus and nothing has turned up. The owner doesn't ever download anything, so I don't think it can be an infection.

What do you all think? A speedy reply would be appreciated. Thanks!!!

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#2 Budapest

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Posted 17 August 2007 - 01:31 AM

I would go to Dell's website and download the latest system software. It may be that the power management software has become corrupt.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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