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Hijackthis Log


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#1 cheryl626

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Posted 16 August 2007 - 02:25 PM

Logfile of HijackThis v1.99.1
Scan saved at 3:25:00 PM, on 8/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
D:\Program Files\napster.exe
D:\Programs\Picasa2\PicasaMediaDetector.exe
D:\Program Files\qttask.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\WindowsUpdate\nigos22011.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\MDM.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\James\Local Settings\Temporary Internet Files\Content.IE5\C5EB0H27\stinger[1].exe
C:\DOCUME~1\James\LOCALS~1\Temp\Temporary Directory 8 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hungersite.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [NapsterShell] D:\Program Files\napster.exe /systray
O4 - HKLM\..\Run: [Picasa Media Detector] D:\Programs\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [nigos] C:\Program Files\WindowsUpdate\nigos22011.exe
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINDOWS\system32\qwgxexrm.dll",forkonce
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...84/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures06.aim.com/ygp/aol/plugin/u...AIM.9.5.1.8.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://128.173.200.174/activex/AMC.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by18fd.bay18.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_...tupv2.0.0.9.cab?
O16 - DPF: {FF054BED-D972-4215-897E-726C3488DDBB} (sonyctl.sonycm) - http://supportcentral.sel.sony.com/sdccomm...oad/sonyctl.CAB
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: .NET Framework Service (.NET Connection Service) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

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#2 rookie147

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Posted 16 August 2007 - 04:25 PM

Hello there and welcome to BleepingComputer. My name is Charles and I will be dealing with your log today.
Please print off a copy of these instructions, and also save them to a Notepad file on your desktop, so they are easily accessible.
We are going to boot into Safe Mode later in the fix, and there is no internet access.

Move HijackThis to a permanent folder. Anywhere is fine, other than your Desktop or a temporary folder. If it is in one of these locations, there is a risk that you may accidentally delete the backups; which may be needed if we fix something we're not meant to.
If you use Windows XP it may be that you just double clicked on the HijackThis.exe file, but this only extracts the file to a temporary folder. If you right click on it and select Extract, you can choose a folder to place it in.

How to make a permanent folder:
Click Start | My Computer | Local Disk (C: ) | Program Files.
In the menu bar at the top, go to File | New | Folder.
That will create a folder named "New Folder", which you can rename to "HijackThis". You have now created C:\Program Files\HijackThis.
Now get your HijackThis.exe file and place it in your folder.

I see you have Viewpoint installed:
Viewpoint Manager is considered to be foistware rather than malware, since it is installed without your approval but doesn't actually spy or do anything "bad". This will soon change, according to this article, which you may want to read: http://www.clickz.com/news/article.php/3561546
I recommend that you remove the Viewpoint products. If you do decide to get rid of it, please remove all references to Viewpoint from Add/Remove Programs.

Scan again with HijackThis and put a checkmark next to each of the following entries (if present):

O4 - HKLM\..\Run: [nigos] C:\Program Files\WindowsUpdate\nigos22011.exe
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINDOWS\system32\qwgxexrm.dll",forkonce
O23 - Service: .NET Framework Service (.NET Connection Service) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe


Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix checked button.

Please reboot your computer into Safe Mode.
This is done by rebooting Windows and pressing F8 at boot/Windows startup, usually right after the beep.
Then select Safe Mode from the list.
Make sure you choose the option without Networking Support.

Set your system to show all files.
Navigate to Start | My Computer | Tools | Folder Options.
Select the View tab. Under the "Hidden Files and Folders" heading, select "Show hidden files and folders".
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.

Next, please find and delete the following files (if present):

C:\WINDOWS\system32\qwgxexrm.dll
C:\WINDOWS\svchost.exe
C:\WINDOWS\dls0523pmw.exe

And this folder:

C:\Program Files\WindowsUpdate

Copy and paste the following text into Notepad:
sc stop ".NET Connection Service"
sc delete ".NET Connection Service"
sc stop "Net Agent"
sc delete "Net Agent"
Save this as "services.bat". Choose to save as *all files and place it on your Desktop.
Double-click services.bat.

Reboot into Normal Mode again.

Then scan once more with HijackThis and post back the new log in your next reply.
Thanks,
Charles

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#3 rookie147

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Posted 29 August 2007 - 12:09 PM

Due to lack of feedback, this topic is now closed.
If you need this topic reopened, please request this by sending me a Personal Message including a link to your thread.
This applies only to the original topic starter. Everyone else please begin a New Topic.

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