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Safe Mode Nightmare


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7 replies to this topic

#1 Kevinhj

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Posted 14 August 2007 - 09:44 AM

a friend of mine has been stuck in safe mode.in order for her to access the internet she has to operate in safe mode.in normal mode ever address she enters windows says can not find server.her yahoo home page displays but not totally. different news clips, advertisements, video displays, etc., an "X" will display in the screen where a video should be. Talked to her ISP she was told that it has something to do with her java script, but why would that be??? WINDOWS XP HOME EDITION.

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#2 dc3

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Posted 14 August 2007 - 10:00 AM

Java script is programming that interacts with web sites. If she goes to the control panel and add/remove software she will see which one/s she has in there, if she doesn't have the 7.0 have her uninstall the others and then download the newest version.

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#3 Kevinhj

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Posted 14 August 2007 - 10:50 AM

thanks dc3, sounds like a plan and good start. once she uninstalls old, where's 7.0 ????

#4 tg1911

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Posted 14 August 2007 - 11:28 AM

You can download the latest version of Java from here:
Java SE Downloads

Download Java Runtime Environment (JRE) 6 Update 2.
Uninstall older versions of Java, before installing the latest version.
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#5 jhsmurray

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Posted 14 August 2007 - 03:14 PM

Sorry, I'm a little confused here. Just for clarification, when you said "java script" did you mean javascript? If so then it should already be part of the browser. If its disabled, then you will likely have trouble browsing, because so many sites use it. The question is, is javascript enabled in safe mode but not in normal mode, and if so, why? Can you re-enable it?
http://www.google.com/support/bin/answer.py?answer=23852

If you meant Java, then thats a programming language and "runtime environment" you can download from the link tg1911 provided.
I'm fairly confident you can browse much of the internet without this, so I'm not sure if this is the problem. On the other hand, its good to have, and if you do use it you should always have the latest version.

Edited by jhsmurray, 14 August 2007 - 03:17 PM.


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#6 mommabear

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Posted 15 August 2007 - 07:18 AM

I'm fairly confident you can browse much of the internet without this,


You are correct. I wasn't introduced to "Java" until I started using Firefox a couple years back.

#7 Kevinhj

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Posted 15 August 2007 - 07:36 PM

[size="3"][/size]this young lady has a connection problem that i have become aware of, because i removed the JAVA RUNTIME programs but was unable to install new version in normal mode because windows cannot connect, her norton has expired which i beleive is creating a problem. cant do PC RESTORE, all points have expired. This is really beginning to be alot of fun. all advice is welcome and appreciated.....

#8 Budapest

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Posted 16 August 2007 - 12:53 AM

Many internet connection problems are caused by corruption of the Winsock settings. You can reset these by doing the following.

Log on as Administrator.
Go to Start > Run and type: "cmd"
Type: "netsh winsock reset"
When it is finished you should receive the following message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset."
Close the command box and reboot.

I can't say that this will actually fix the problem but it's worth a try.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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