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Data Execution Prevention Error

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#1 djdilly


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Posted 14 August 2007 - 09:06 AM


I have an annoying problem will my computer and i would really appreciate some help with the matter.

When I go through My Computer and into my 2nd hard drive, I try to access the folders on this drive which contain music, videos etc. I can get into them fine, but after a few seconds the hour glass appears and then the following error message appears.

Below is a screen dump showing the error message. (external view needed, sorry!)


If anyone can help can you please help

Many thanks in advance


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#2 arcman


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Posted 14 August 2007 - 09:45 AM

You may want to run a virus/malware scan, first off. http://www.kaspersky.com/virusscanner

In the meantime, you can add an exception for Explorer.exe in Data Execution Prevention.

1. Click Start, click Run, type sysdm.cpl, and then click OK.
2. Click the Advanced tab, click Performance, and then click Settings.
3. In Performance Options, click the Data Execution Prevention tab, and then click Add.
4. In the Open dialog box, locate and then click the program. (should be C:\Windows\explorer.exe)
5. Click Open, click Apply, and then click OK. When you are prompted to restart your computer, click OK.
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#3 djdilly

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Posted 14 August 2007 - 07:12 PM

hello again,

I have tried bot methods and neither seemed to work. The antivirus scanner found a virus but would not let me delete it with out purchasing the antivirus software (as i have AVG i didn't want to do this) And the other method did not have any effect on the problem.

Whenever i opened the window to apply the settings for the exceptions WIndows explorer was already there. So i removed it and added it again, restarted and the problem was still there.

The folders i cannot access are on the second hard drive within my system.

Many thanks for your help.


#4 buddy215


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Posted 14 August 2007 - 07:28 PM

Both of the programs below are free for the home user and do an excellent job. Let us know the results of the scans, please.

Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
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