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"Virus Protection Pro" problem

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#1 sand.group


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Posted 13 August 2007 - 04:16 PM

Please help.

I have a family member with this "Virus Protection Pro" problem. We downloaded the Smitfraudfix.exe to the desktop, but when restarting in safe mode, there is no access to the smitfraudfix icon. It is there when in normal mode.

Any suggestions?

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#2 TMacK


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Posted 14 August 2007 - 12:54 AM

Welcome to Bleeping Computer sand.group. :thumbsup:

Run the VirusProtect Pro removal program in normal mode, and follow it up with a scan using your anti virus program.

Please report back the results.
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Reflect, repent, and reboot.
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#3 quietman7


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Posted 14 August 2007 - 04:45 AM

After rebooting into safe mode, when you are at the logon prompt, make sure you log in as the same user account which you used to download the file. If not, you may not be able to find the file on your desktop. If your still having problems finding it, go back to normal mode and move it to the root of the system drive (usually C:\) where you will be able to easily locate it when going into safe mode.
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