He's getting pop ups saying they are windows system alerts saying he should download the recommended antispyware program to get rid of it. (There are several, I have copied them down word for word if ya need 'em) One says a Trojan.32Looksky is on my computer, and says to "click yes to remove it, yadayadayada". clicking to close the window, brings up a webpage, privacy.securepccleaner.com(with a bunch of backslashes, letters and numbers--again, I have it word for word if you need it) These pop-ups won't go away, and he has three new desktop icons that he doesn't remember installing. ("Error Cleaner", "Privacy Protector", and Spyware & Protection C)
He ran a program he previously had on the computer (before these new things), PCTools Spyware Doctor, and it said it found 2 "elevated risk" things, "Ultimate Cleaner", then 28 high risk, Trojan downloader. videocach and 6 AdwareAgent.Bin. He quarantined them. He ran his AV scanner (Avast)--it found nothing. I ran both again--the longer scans, and they found nothing. I also ran his CCleaner--and disconnected it from the internet.
He doesn't have Spybot or Adware or HiJack this--and I'm afraid to go back on the internet with his computer right now--he does all our family's banking in this computer. What if they've gotten ahold of his banking info?
Moderator Edit: Moved topic to the more appropriate forum. ~ Animal
Edited by Animal, 13 August 2007 - 10:22 PM.